Collections Assistant

hace 1 mes

Guadalajara, México Gordian Staffing A tiempo completo

**Description**:
**Gordian Staffing, A New Way of HR.**

Founded in 2019, Gordian Staffing focuses on small and medium-sized enterprises in the United States to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. Our headquarters are in Omaha, Nebraska. Abroad, we have offices in Guadalajara and Mexico City.

**About our client**:
They are widely acknowledged as the premier provider of community management services, thanks to their frequent communication with clients, guidelines and due dates, and reliable follow-through.

Responsible for developing and maintaining accounting principles, practices, and procedures to ensure accurate and timely financial statements. Ensure work is completed correctly and precisely by monitoring assigned accounts, contacting debtors to begin the recovery process, negotiating debt payments, and preparing repayment plans.
- Enacting debt recovery plans that adhere to the FDCPA.
- Contacting debtors by telephone to negotiate debt recovery.
- Preventing recurring delinquency by negotiating manageable debt payment plans.
- Keep hard copies and electronic records of all documents, payment plans, and amounts paid.
- Research publicly available resources to track defaulters, including credit bureau information, databases, loan documents, and background checks.
- Purging records where debts have been satisfied.
- Generate Refund Checks
- Assist homeowners with online account access, online payments, and paperless billing
- Generate Refund check requests

**WORK SCHEDULE**:

- Monday to Friday _09:00 to 18:00 CST MX

**WE OFFER**:

- Competitive Salary (According to experience).
- Law Benefits.
- Remote Work and Equipment (Laptop, Monitor, and Headset).
- Work Stability.
- Major Medical Insurance.
- Christmas bonus of 30 days (Aguinaldo).
- After the first 3-months: _
- Minor Medical insurance.
- Food vouchers (10% of the gross salary).
- Restaurant tickets (2,015 MXN pesos).
- Saving fund (8% of the gross salary).

**Requirements**:
**MUST: Advanced English (communication skills: written and verbal).**
- Minimum Associates Degree
- 2+ years of collections experience
- Experience Soft Collections

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