Associate Manager, Customer Support

Uber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team. Essential functions and tasks - Supervise day-to-day activities of team...

**Customer Support Associate Manager** The Customer Support Associate Manager oversees a team to provide guidance and resolution to customer issues while ensuring adherence to guidelines and company policies. The role focuses on workload distribution, training, and continuous improvement activities to enhance customer satisfaction. This position includes...

Blue Yonder Title: Associate Support Engineer Other Comparable titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support Engineer Overview: The team currently consists of 200+ global associates across Americas (NA/LATAM), EMEA, APAC, and India, while supporting 500+ global customers on SaaS, Private Cloud, and On...

Description The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers. **Duties &...

Descripción Position Overview - The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external...

Job Description: The Technical Support Associate will report to the Technical Service Supervisory in our Denton, TX facility. maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent...

About Blue YonderBlue Yonder is a leading provider of Transportation Management solutions, serving a global customer base with a team of 200+ associates across the Americas, EMEA, APAC, and India.We are undergoing a significant SAAS/DevOps transformation, making this an exciting time to join our team as a Support Engineer. This role will involve working with...

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...

Job Title: Associate Support Engineer (TMS Operate) Comparable Titles: Technical Analyst, Software Support Analyst Overview Blue Yonder, a leading AI-driven Global Supply Chain Solutions Platform Provider and one of Glassdoor’s “Best Places to Work” is seeking a talented Support Engineer to join its TMS Operate Team. Blue Yonder’s TMS Operate...

**The Job**: **What you will be doing**: - Professionally handle client calls, offering effective solutions and advice. - Engage with clients to perform remote testing, support, and troubleshoot technical issues. - Maintain and adhere to high Service Quality levels. - Ensure timely resolution of all issues and keep clients informed of progress. -...

A) Seamless Application Support to BY Customers - Resolves customer cases mostly with low/medium severity; occasionally high/critcal. Displays end-to-end ownership. - Resolves internal proactive monitoring cases generated by BY internal tools - Attends case quality training and ensures adherence to SLA/SLO and quality practices - Obtains customer...

Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Gss. In this role, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleThe Customer Support Representative will be the primary point of contact for customers, responding to inquiries, resolving issues, and...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

Overview">Celekta is a renowned company that offers end-to-end technical support to its customers. As a Technical Support Associate, you will play a pivotal role in maintaining long-term relationships with our customers by providing prompt and efficient assistance.">About the Job">We are seeking an experienced Technical Support Associate to join our team....

About the RoleWe are seeking an experienced Customer Experience Associate to join our team. In this role, you will provide high-level support to our Customer Success Specialist Team and Top Bronze Accounts.This position involves handling transactional tasks for Platinum and Gold segments, allowing our Customer Success Specialists to focus on growth and...

**Sales Support Specialist - Customer Support**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...

Act as product technical liaison between support and development teams. - Communicate technical product and solution expertise to internal and external customer. - Exhibit a commitment to customer service while building customer partnerships. - Expertly utilize support tools (Zoom, Salesforce, Teams, etc) to expedite case resolution. - Follow operational...

Wwex Group is seeking a highly motivated and detail-oriented Customer Service Excellence Associate to join our Operations team.Estimated Salary: $55,000 - $65,000 per yearJob DescriptionThe Customer Service Excellence Associate will be responsible for providing exceptional customer service by focusing on continuous improvement, efficiency, and clear...

**We offer**: - Base Salary $13,000.00 to $15,000.00. - Direct contracting with our company. - Paid training. - Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid) - Courses for professional development. - 50% of Major medical expenses and life insurance. - Payroll advance for the days worked. - Opportunity for development, growth and...

**Please note**: This is a remote, Mexico-based 40 hr/week contract position that requires working hours from 9:00 AM - 5:00 PM EST What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are...