Technical Support Associate
hace 1 mes
Overview
">Celekta is a renowned company that offers end-to-end technical support to its customers. As a Technical Support Associate, you will play a pivotal role in maintaining long-term relationships with our customers by providing prompt and efficient assistance.
">About the Job
">We are seeking an experienced Technical Support Associate to join our team. This role involves providing technical assistance to customers via telephone, actively listening to their issues, and documenting customer interactions using a ticketing system. You will also be responsible for ensuring proper follow-up and follow-through for successful resolution of customer inquiries.
">Requirements
">- ">
- Technical Requirements: Strong problem-solving skills, analytical mindset, and proficiency in Microsoft Office Suite or related software">
- Experience Requirements: 3+ years of technical support service experience, excellent verbal and written communication skills, and professional telephone manner">
- Education Requirements: AS degree from 2-year college/technical school or equivalent; or six (6) months to one (1) year related experience and/or training">
Benefits
">Celekta offers a competitive salary range of $45,000-$60,000 per annum, depending on experience. Additional benefits include a Christmas bonus, savings fund, vacation days, and life insurance.
">Work Environment
">This is a full-time position requiring regular working hours and occasional overtime. If you are a highly motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
">About Celekta
">Celekta is a leading provider of technical support services. Our mission is to deliver exceptional customer experiences through innovative solutions and expert technical assistance.
-
Technical Support Associate Role
hace 4 semanas
Monterrey, Nuevo León, México Esab A tiempo completoJob OverviewThe Technical Support Associate role is a vital part of our team at Esab, responsible for delivering exceptional technical support to our customers. Reporting to the Technical Service Supervisory in our Denton, TX facility, this position ensures long-term relationships with customers by providing end-to-end technical support.Key...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. This role is ideal for an individual with excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.About the Role:As a Technical Support Specialist, you will act as a product technical liaison...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Fixity A tiempo completo**About Fixity:**We are a dynamic and innovative company dedicated to providing top-notch IT services.**Job Overview:**Fixity is seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for delivering exceptional technical support to our clients.**Key Responsibilities:**The successful...
-
Technical Support Expert
hace 1 mes
Monterrey, Nuevo León, México Celekta Consulting A tiempo completoJob DescriptionCelekta Consulting is seeking a highly skilled Technical Support Associate to join our team. As a key member of our customer support team, you will provide timely and effective technical assistance to our domestic and international customers.Salary: $20,400 - $32,800 per monthAbout the RoleThis position is ideal for individuals with excellent...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryThe Senior Support Engineer I role at Blue Yonder is a customer-focused position that requires providing technical and functional support to ensure high customer satisfaction. The ideal candidate will have strong knowledge of BY WMS product, Azure, and relevant tools and technologies.Key ResponsibilitiesA. Customer Experience and Solution...
-
Technical Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Atos A tiempo completoJob Description:We are looking for a skilled Technical Support Specialist to join our team at Atos.About the Role:This is a full-time position that requires strong technical skills and excellent customer service abilities. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers via phone, email, and...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Ecolab A tiempo completoJob OverviewEcolab is a global leader in water, hygiene, and energy technologies and services. Our purpose is to make a better world one mighty drop at a time.We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to current customers, ensuring their equipment is...
-
Technical Support Professional
hace 1 mes
Monterrey, Nuevo León, México Ware Malcomb A tiempo completoAt Ware Malcomb, we are seeking a Technical Support Professional to join our team in Monterrey. This role is responsible for providing exceptional support to our end users across Mexico offices and other locations as assigned by IT leadership.The primary responsibility of this role is to troubleshoot and/or triage tickets from team members in the region,...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Ntt Data A tiempo completoAbout NTT DATA ServicesNTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.We...
-
Technical Support Professional
hace 6 días
Monterrey, Nuevo León, México Schneider Electric A tiempo completoJob DescriptionSchneider Electric is a global leader in energy management and automation. We have an exciting opportunity for a Technical Support Professional to join our team in Apodaca, Nuevo León.About the RoleThis part-time position involves providing remote technical support to clients via email, chat, and web platforms. The successful candidate will...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Blue Yonder A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The ideal candidate will have a strong background in software support, with experience working with customers in on-premise and cloud-hosted environments.The successful candidate will be responsible for providing technical support to our SaaS...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Kalasko A tiempo completoJob OverviewA highly skilled Technical Support Specialist is needed to join our team at Kalasko. This role will focus on addressing technical issues related to software implementation, function, and upgrades. The ideal candidate will have a strong background in software development and excellent communication skills.
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Dyopath A tiempo completoWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Dyopath. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and technical expertise.Job SummaryThis role involves providing end-user technical support, troubleshooting, and tuning for hardware and...
-
Global Technical Support Specialist
hace 2 semanas
Monterrey, Nuevo León, México Interprefy A tiempo completoAt Interprefy, we're looking for a skilled Global Technical Support Specialist to join our Operations and Client Delivery Department. This dynamic team of over 50 passionate individuals from across the globe is continuously growing and bringing a wealth of diverse expertise to the table.We work collaboratively to support our partners and clients around the...
-
Technical Network Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Blue Yonder A tiempo completoOverview:The Advanced Support Engineer will play a key role in ensuring the reliability and availability of our cloud-native SaaS platform. This includes providing Level-2/3 support and troubleshooting to resolve complex issues related to the network, as well as collaborating with cross-functional teams to drive solutions and fixes.Scope:Core...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Epicor A tiempo completoAbout EpicorWe are a leading provider of enterprise resource planning (ERP) solutions, dedicated to helping businesses succeed in their respective industries. At Epicor, we understand the importance of providing exceptional customer service and support.Job Summary:We are seeking a skilled Software Support Specialist to join our team in Monterrey, Mexico. As...
-
Customer Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Blue Yonder A tiempo completoAbout Blue YonderBlue Yonder is a leading provider of Transportation Management solutions, serving a global customer base with a team of 200+ associates across the Americas, EMEA, APAC, and India.We are undergoing a significant SAAS/DevOps transformation, making this an exciting time to join our team as a Support Engineer. This role will involve working with...
-
Technical Support Operations Specialist
hace 2 semanas
Monterrey, Nuevo León, México Dataart A tiempo completo**Job Title:** Technical Support Operations Specialist**Job Summary:** We are seeking a detail-oriented and customer-focused Technical Support Operations Specialist to manage and resolve a variety of support requests for our service desk team. This role involves handling customer data uploads via command line scripts, account management, and basic technical...
-
Technical Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Trane Technologies A tiempo completoWe are seeking a skilled Technical Support Specialist to join our team at Trane Technologies. As a Field Service Representative, you will be responsible for providing exceptional technical support to dealers and customers, both in person and remotely.Key Responsibilities:Provide expert technical guidance to customers and dealersTrain technicians on Thermo...
-
Senior Technical Support Specialist
hace 2 meses
Monterrey, Nuevo León, México Palo Alto Networks A tiempo completoAbout the RolePalo Alto Networks is seeking a Senior Technical Support Engineer to join our team. As a key member of our technical support team, you will engage directly with our valued customers to address intricate post-sales concerns.Your ResponsibilitiesOffer technical support to customers and partnersEffectively manage support cases from recording to...