Consultant, Senior

hace 6 meses

Ciudad de México Infor A tiempo completo

Infor Global Delivery Services Consultants are an integral part of the services team and play a key role in delivering consulting services for the implementation of Infor Solutions. The Infor Delivery Services Consultant will implement the Infor Manufacturing and Distribution Solutions. The focus will be on client implementations in LATAM, North America and other geographical regions as required. Delivery Services Consultants consult with the customer to appropriately configure Infor Software, deliver remote and onsite training, and assist customers in the planning and adoption of the Infor solutions.

**A Day in the Life Typically Includes**:

- Participate in multiple Infor Discrete Manufacturing (LN) Implementations remotely.
- Manage different consulting activities i.e. Conference Room Pilot sessions, go-live support, etc.
- Facilitate solution discussions of primary area of expertise and own documentation in line with SOW participation in critical phases onsite/nearshore.
- Design solutions for customers involving Manufacturing and other associated products (ERP Integrations, Warehouse Control System (WCS) Interfaces, Transportation Management System (TMS) solutions, Labelling solutions, RFID etc.).
- Become the Trusted advisor to customer. Building the “connect”, taking advantage of onsite/nearshore resources. Stay engaged strategically to identify opportunities that delight customer and can bring additional value to the business.
- Lead Integration workshops and facilitate end-to-end development of interfaces from requirement gathering to system study, coding, testing, deploying and further enhancements.
- Liaise with Technical teams for delivering customer’s requirements.
- Verify / Validate solutions before delivering them to customer.

**Basic Qualifications**:

- Experience specializing in the implementation of large ERP software packages such Infor LN, Oracle, SAP, Ramco.
- Experience with multiple full cycle ERP implementations related to Manufacturing, Finance, Supply Chain and Logistics.
- In-depth knowledge in one or more of the following industries: Aerospace & Defense, Automotive, Industrial Manufacturing (high tech).
- Ability to translate customer requirements and creatively configure solutions by mapping customer's business into Enterprise software.
- Experience with building process diagrams for customers using tools like Visio, Lucid chart etc.
- Experience conducting training classroom, in person and virtually.
- Be able to build required documents based on Agile development methodologies.
- Experience with data analytics using Excel and basic SQL.
- Travel readiness 20-50%. Passport required.
- Flexible with work hours crossing various time zones and geographies.
- 3 days per week in the Infor Mexico City office.
- Language requirement: English and Spanish.

**Preferred Qualifications**:

- Bachelor's Degree in Computer Engineering, Industrial Engineering, Accountancy, Computer Science, Information Technology, Computer Information Systems, or equivalent.
- Understand the basics of business process testing & simulation and ability to comprehend test cycle roles & outcomes for remediation via networking with other teams (technical & functional).

**Job Location**: Mexico City, MX

**About Infor**

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

**Our Values**

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

At Infor we value your privacy that’s why we created a policy that you can read here.

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