Solution Architect Cloud and Service Providers
hace 5 meses
Architect solutions for Service Providers in the Voice and visual collaboration space that address enterprise, mobile, and consumer markets. Interface with product management and engineering to drive technical requirements. Consult and work with Poly Sales teams in support of Service Provider customers to design solutions and services and integrate our products into those services. Work primarily with SP’s in Latin America.
**Main Duties**:
- Solutions Architect / Consultant focused on Service Provider Initiatives in the VoIP hosted Service Provider space and video conferencing and collaboration area
- Lead technical initiatives to develop or enhance UC, video, and voice service offerings with Poly solutions for prospective Poly Service Provider customers, and service offerings
- Work with sales teams supporting Service Providers including service development, design, proposals, complex architectural support, and technical training
- Evangelize Poly solutions within identified SP’s in Latin America
- Participate in onboarding new SP’s and support integration of Poly devices and services in to the SP’s service offering.
- Active participant in key partner interactions and joint solutions
- Deliver solution and product presentations to varied audiences, including CXO's, technical team members (engineering, product management, operations, IT), and non-technical audiences (sales)
- Engage in consulting activities with Product management, Engineering, IT development, Operations and technical sales staff at targeted Service Providers
- Interface with business unit product management teams to communicate and drive customer requirements
- Lead certification and testing efforts for new software and devices and interoperability with SP customers
**Qualifications**:
- Higher education to degree level or similar, Bachelor’s degree in Information Technologies, Computer Science, Computer Networking, Electrical or Computer Engineering, or a related technical discipline is strongly preferred.
- Certification or equivalent knowledge in networking, VoIP
- 2+ years’ experience of working with or for a Service Provider in a technical and/or business development capacity
- Experience provisioning and troubleshooting Poly Voice products (VVX, Trio, etc)
- Experience with Poly Products. Be able to demonstrate any of the Poly Voice and Video products at a moment’s notice. (Including Provisioning Applications, ZTP, PDMS)
- Capable of creating and conducting both sales and technical documents and presentations (ppt) and drawings (Visio)
- Experience with multiple VOIP call control platforms. (Metaswitch, Broadsoft, Microsoft, Asterisk/Homegrown, Xorcom, Zoom, Webex)
- Ability to create a Lab within their remote location to support remote demonstrations and Tier 1/2 trouble shooting. (Including a Provisioning Server, Network Switch’s, Wireshark Application or similar)
- Knowledge VOIP provider Industry to help determine customer types and solutions being provided.
- Experience with Communications and Networking solutions (IP, UC solutions, Telephony, Video) including underlying technologies (IP, SIP, RTP, among others)
- Excellent oral and written communication and presentation skills
- Excellent customer focus and adaptability
- Some comfort level in configuring and orchestrating demonstrations of solutions
- Available for consultation with Sales Team members and customers during regular business hours (08:00 to 17:00) at a minimum. Some non-business hours may also be required in support of the SP Customers.
- Most have readily available and stable internet access for any remote work that may be necessary from home, including the ability to video conference with colleagues and customers.
- Native Spanish, fluent in English, desirable Portuguese
-
Oracle Finance Solution Architect
hace 5 meses
Colonia Lomas de Chapultepec, México ACCELALPHA INC A tiempo completo**About the Company** Accelalpha is a rapidly growing consultancy delivering Oracle Cloud Solutions to global clients. Despite the challenges faced over the last few years, Accelalpha continued to grow rapidly providing stability for our employees and customers. Accelalpha is proudly a Certified as a Great Place to Work and a Fortune 100 best workplace,...
-
Cloud Operations Engineer
hace 5 meses
Colonia Polanco, México First Advantage A tiempo completoThe ideal Cloud Operations Engineer will built, maintain, and support scalable, reliable, secure, and efficient infrastructure to support the FA product set. Responsibilities and required skills include: - Experience designing and usage of automated deployment pipelines using tools like Github, Azure DevOps, Jenkins, and Rancher. - Managing IaC using...
-
Technical Architect
hace 2 meses
Colonia Polanco, México Icalia Labs A tiempo completo**Exciting Opportunity for an On-Site Architect in Mexico City!** **Qualifications**: **Experience**: - 9+ years of experience in software development, including extensive work with React, Redux, Node.js, Express, Koa, PostgreSQL, MySQL, and cloud platforms (AWS, GCP, Azure). - Demonstrated experience in a startup environment is preferred. **Technical...
-
Customer Service and Sales Assistant
hace 5 meses
Colonia Polanco, México Regus A tiempo completo**Community Associate** **MEXICO CITY** The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however they want in over...
-
Technical Architect
hace 3 semanas
Polanco, Ciudad de México Kognivera A tiempo completoJob Title: Technical Architect-MexicoExperience: We are seeking a highly experienced Technical Architect with a strong background in Commerce Domain Experience to join our team at Kognivera.Location: Mexico City, with the possibility of working with teams in offshore locations.Job Type: Hybrid - Fulltime.Proven experience in Commerce products, specifically...
-
Enterprise Sales Manager
hace 1 mes
Colonia Polanco, México IWG Careers A tiempo completo**Enterprise Sales Manager**: **About the company**: IWG is the global operator of leading workspace providers with 3,400 locations across 128 countries. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and...
-
Senior Software Engineer
hace 1 semana
Colonia el Crucero de Atlacholoaya, Morelos, México Cronoshare A tiempo completoWe are seeking a CLOUD SOLUTIONS ARCHITECT to drive the development and implementation of our cloud-based infrastructure. The ideal candidate will have expertise in cloud architecture and a proven track record of success in leading technical teams.Key Responsibilities:Design and implement scalable cloud-based solutionsLead technical teams to develop and...
-
Salesforce Developer- Einstein
hace 5 meses
Colonia Polanco, México First Advantage A tiempo completoRequirements to apply: - Salesforce platform, including Apex, Visualforce, and Lightning Web Components. - Administration of the Service Cloud OmniChannel and Experience Clouds. - Develop an Einstein platform expertise and develop solutions that adhere to platform best practices and perform peer code reviews. REMOTE POSITION. United States Equal...
-
Service Support Chief
hace 3 meses
Colonia Polanco, México Hamilton Beach Brands, Inc. A tiempo completo**Service Support Chief - Mexico** Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances, has an opening for a Service Support Chief. This position will be located in our Mexico City, MX office. The Service Support Chief - Mexico will be responsible for demand plan, forecast, procurement,...
-
Desktop Support L1
hace 5 meses
Colonia Polanco, México Iron Service Global Inc A tiempo completo**Desktop Support L1** **Minimum Experience 1-3 Years of Field Services Technician** **As an Onsite Support Technician, experience in service delivery and End user hardware and software Configuration troubleshooting providing quality services to the end users which includes the following key roles and responsibilities, but not limited to**: **Provide...
-
Critical Escalation and Rca Support Manager
hace 5 meses
Colonia Polanco, México IWG A tiempo completo**About the company**: IWG is the global operator of leading workspace providers. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Digitalization and new technologies are transforming the world of...
-
Guest Service Expert
hace 5 meses
Colonia Polanco, México Marriott International, Inc A tiempo completo**Job Number** 24081609 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...
-
Customer Service Executive
hace 5 meses
Colonia Polanco, México Cuartos Oculos SAPI de CV A tiempo completoWe invite you to be part of our great team, we are committed to diversity, equity and inclusion!!! Join the position of: Customer Service Executive - Hospitality with the client - Service attitude - Experience in the restaurant industry - Schedule availability - Good presentation - Teamwork **Requirements**: - Education: Studies in areas of Hospitality or...
-
Customer Service Operations Spec
hace 5 meses
Colonia Polanco, México Hamilton Beach Brands, Inc. A tiempo completo**Customer Service Operations Specialist**: - Mexico** Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances, has an opening for a Customer Service Operations Specialist. This position will be located in our Mexico City, MX office and will be responsible for monitoring and tracking inventory...
-
Service Center Specialist
hace 2 meses
Colonia Polanco, México International Flavors & Fragrances A tiempo completoJob Summary The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level including sales order management of domestic, export and consignment, customer complaint coordination, operational problem solving, timely follow-up of order fulfilment with...
-
Property Manager
hace 5 meses
Colonia Polanco, México Signature Capital A tiempo completo**Property Manager** **Requirements**: - Advanced proficiency in English. - Degree in Economics, Business Administration, Engineering, Architecture, International Relations, or Tourism. - Minimum of 4 years of experience in the Hotel industry. It is crucial to mention that management includes three developments, requiring expertise in the hotel...
-
Customer Service Representative
hace 5 meses
Colonia Polanco, México Progressive Automations A tiempo completoProgressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation (see Progressive Desk and Progressive Bed subsidiary). We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an affordable...
-
Implementation Consultant
hace 5 meses
Colonia Santa Fe, México Cargobase A tiempo completoThe Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve their transportation management. **Implementation Consultant** Implementation Consultant (TMS - Transportation...
-
Data Platform Engineer
hace 5 meses
Colonia Polanco, México Mercer A tiempo completoMercerTech DnAi Platform engineering team is seeking an experienced Mid-Level Data plat Engineer with experient on data with AWS cloud who has expertise in the administration, development and implementation of large-scale data projects in the hybrid data platform (on-prem and cloud both) **SR. DATA PLATFORM ENGINEER** **What can you expect?** - You will be...
-
Agent-at Your Service
hace 5 meses
Colonia Polanco, México Marriott International, Inc A tiempo completo**Job Number** 24051588 **Job Category** Rooms & Guest Services Operations **Location** W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are...