IT Support

hace 20 horas


México firma migracion A tiempo completo

Estamos en búsqueda de tu talento como IT Support.

OFRECEMOS:

- Trabajo de tiempo completo
- Contrato por tiempo indeterminado
- Excelente ambiente de trabajo
- Oportunidad de crecimiento

ACTIVIDADES:

- Investigar e identificar soluciones a problemas de software y hardware.
- Diagnosticar y solucionar problemas técnicos, incluida la configuración de la cuenta y la configuración de la red.
- Haga a los clientes preguntas específicas para comprender rápidamente la raíz del problema.
- Seguimiento de los problemas del sistema informático hasta su resolución, dentro de los límites de tiempo acordados
- Hable con los clientes a través de una serie de acciones, ya sea por teléfono, correo electrónico o chat, hasta que hayan resuelto un problema técnico.
- Proporcionar comentarios rápidos y precisos a los clientes.
- Asegúrese de que todos los problemas se registren correctamente
- Priorice y gestione varios problemas abiertos a la vez
- Haga un seguimiento con los clientes para asegurarse de que sus sistemas de TI sean completamente funcionales después de la resolución de problemas
- Mantener relaciones joviales con los clientes.

**Conocimiento.**
- Soporte Técnico
- Telefonía IP
- Control de inventario.
- Asignación y recolección de equipos
- Mantenimiento de Equipos de Cómputo Mac, Windows, Linux.
- Mantenimiento de impresoras
- Configuración y Administración de Redes
- Switching y Routing
- Manejo de Office
- conocimiento de Google Works.
- Escritorios Virtuales

Tipo de puesto: Tiempo completo

Sueldo: $22,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido

Escolaridad:

- Bachillerato terminado (Deseable)

Experiência:

- Oficina: 1 año (Deseable)

Lugar de trabajo: Empleo presencial


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