IT Support Assoc Ii, IT Services, IT Services
hace 2 días
4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services We’re looking for people who strive to “Work Hard. Have Fun. Make History.”
IT Support Engineers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Assoc II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and AV disciplines.
About The Role
As an IT Support Assoc II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with mínimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
Responsibilities include, but are not limited to
Troubleshoot difficult IT problems without SOPs
Collaborate with internal teams or vendors to execute projects.
Lead continuous improvement efforts.
Manage accurate inventory of Amazon owned equipment within IT controlled spaces
Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Provide both in person and remote support to internal customers for a variety of IT related software and hardware issues
Loaner, replacement and asset return request.
Reimaging or repair of unique hardware
Flexible staffing to handle on site leadership escalations.
Audio and Video conference Support
Key job responsibilities
Troubleshoot difficult IT problems without SOPs
Collaborate with internal teams or vendors to execute projects.
Lead continuous improvement efforts.
Manage accurate inventory of Amazon owned equipment within IT controlled spaces
Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Provide both in person and remote support to internal customers for a variety of IT related software and hardware issues
Loaner, replacement and asset return request.
Reimaging or repair of unique hardware
Flexible staffing to handle on site leadership escalations.
Audio and Video conference Support
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
- Fluent in English
-
IT Technical Support Specialist
hace 3 días
Santiago de Querétaro, Querétaro de Arteaga, México Open It A tiempo completoAbout Open It">We are seeking a highly skilled IT Technical Support Specialist to join our team at Open It. This is an exciting opportunity for someone who is passionate about providing exceptional technical support and troubleshooting services.">Job Summary">The successful candidate will be responsible for serving as the first point of contact for users...
-
IT Support Specialist
hace 3 semanas
Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completoCompany Overview: Sybex Support Services Llc is a leading provider of IT support services, dedicated to delivering exceptional customer experiences.Salary: $60,000 - $80,000 per annum, depending on experience.Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance to clients across various platforms, including...
-
Senior IT Quality Assurance Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Sabenza IT A tiempo completoSabenza IT seeks a skilled Senior IT Quality Assurance Specialist to join their team in East London, South Africa. This is a fantastic opportunity for a professional with expertise in designing Test Strategies and Test Automation Frameworks.Key Responsibilities:Coordinate all central testing activities and ensure the quality of software products.Develop and...
-
Reclutador It
hace 7 meses
México Azka IT Consulting A tiempo completoDescripción **AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **Reclutador IT.** **Objetivo principal**:Buscamos un reclutador IT con experiência en gestión de procesos de selección de clientes en diferentes tipos de...
-
Regional IT Client Services Director
hace 2 semanas
Ciudad de México, Ciudad de México Rgf A tiempo completo**Job Overview:** RGF is a rapidly expanding industrial gases manufacturing corporation seeking an experienced Regional IT Client Services Director to lead our high-performing agile teams.**Estimated Salary:** $120,000 - $180,000 per year, depending on location and experience.**Key Responsibilities:Drive innovation and ensure high-quality communications in...
-
IT Support Specialist with Windows Expertise
hace 6 días
Texcoco de Mora, México Sybex Support Services Llc A tiempo completoTechnical Support RoleWe are seeking an experienced Technical Support Specialist to provide expert technical support in a fast-paced and dynamic environment.About the Job:This role involves providing comprehensive technical support for clients on our Windows platform, encompassing desktop/end-user technologies, collaboration tools, and mobile...
-
IT Support Specialist
hace 6 días
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking an IT Support Specialist to provide technical assistance and support to the site(s). This role requires a highly motivated and detail-oriented individual who can work closely with the IT team to ensure seamless delivery of IT services and support.Key Responsibilities:Provide desk-side support at the...
-
Lead IT Services Analyst
hace 3 semanas
Ciudad de México, Ciudad de México IDG A tiempo completoAbout IDGIDG is a leading provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.Job DescriptionThis Senior Market Analyst position will be part of the Latam Services research team under the Data and Analytics Group. The ideal candidate will be responsible for...
-
IT Software Quality Assurance Lead
hace 4 semanas
Ciudad de México, Ciudad de México Sabenza IT A tiempo completoLocated in Eastern Cape, South Africa, Sabenza IT is a global supplier of premium and luxury cars and one of the world's largest manufacturers of commercial vehicles. They seek an experienced IT Software Quality Assurance Lead to join their team.The ideal candidate will possess NQF 6 or higher qualifications and at least 5 years of experience in IT software...
-
IT Infrastructure Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completoWe are seeking a highly skilled IT Infrastructure Specialist to join our team at Novo Nordisk A/S. As an IT Infrastructure Specialist, you will play a crucial role in managing various IT services and systems, ensuring optimal performance, reliability, and security.This is a life-changing career opportunity for you to pioneer and build an agile unit offering...
-
IT Infrastructure Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Emerson A tiempo completoJob SummaryThis is an IT Support position within the LATAM Enterprise IT Team, based in Metepec, with the following main responsibilities:Support the IT and Telecommunications Infrastructure for the specified Area/site, ensuring the utilization of Hardware, Software, and Communication Systems are consistent with the Global IT strategy.Onsite support, working...
-
IT Recruiter
hace 4 meses
Ciudad de México, CDMX American IT Sourcing A tiempo completo**Job Opportunity: Experienced IT Recruiter for USA Market** **Are you an IT Recruiter with a deep understanding of the USA market? We're seeking a talented individual to join our team as a 100% ONSITE CONTRACTOR (POLANCO AREA), ready to tackle the challenges of fast-paced recruitment.** **Responsibilities**: - Utilize your expertise in various types of...
-
IT Operations Analyst Ii
hace 7 meses
México TE Connectivity A tiempo completoTE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and...
-
Lead Specialist IT Support
hace 2 meses
Ciudad de México, CDMX Avantor A tiempo completo**The **Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Lead Specialist IT Support
hace 3 meses
Ciudad de México, CDMX Avantor A tiempo completo**The **Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Lead Specialist IT Support
hace 3 meses
Ciudad de México, CDMX Avantor A tiempo completo**The Opportunity**: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under...
-
Senior Market Analyst
hace 1 mes
Ciudad de México, Ciudad de México IDG A tiempo completoAbout the Role:IDC, a leading global technology market research firm, is seeking a highly skilled Senior Market Analyst to join our Latam Services research team.Responsibilities:Conduct in-depth market research and analysis on the IT services industry in Mexico.Schedule interviews and build relationships with IT vendors and partners in Mexico to gather...
-
Técnico de Recursos Humanos IT
hace 4 semanas
Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo¿Estás buscando un desafío emocionante en el campo del talento humano? Azka IT Consulting, una empresa líder en la industria tecnológica, busca a unTécnico de Recursos Humanos IT para unirse a nuestro equipo.Nuestro candidato ideal posee licenciatura o ingeniería concluida y experiencia previa como reclutador de perfiles IT. También debe tener...
-
IT Infrastructure Specialist
hace 4 semanas
Ciudad de México, Ciudad de México REST Solution A tiempo completoAbout REST SolutionWe are a leading provider of outsourced IT support and cybersecurity services, dedicated to helping companies scale and grow by streamlining their IT operations.Job SummaryIn this role, you will provide expert technical support to our clients, resolving complex issues and improving their IT infrastructure. Your responsibilities will...
-
IT Portfolio Manager
hace 2 meses
Ciudad de México, Ciudad de México Michael Page A tiempo completoJob DescriptionWe are seeking an IT Portfolio Manager to join our team at Michael Page. The successful candidate will have a proven track record of managing IT-business relationships and overseeing portfolio communication across the cluster.The ideal candidate will collaborate with General Manager, local IT, and regional IT teams to create connected,...