![RED AMIGO DAL S.A.P.I. of C.V. S.O.F.O.M. E.N.R](https://media.trabajo.org/img/noimg.jpg)
Tech Support
hace 3 semanas
Únete a la revolución Fintech y construye el futuro de las finanzas en México
¿Quiénes somos?
Somos la empresa de tecnología financiera líder en México, impulsando a más de 70.000 clientes a alcanzar sus sueños. Nuestra misión es empoderar a las pequeñas y medianas empresas del país con soluciones innovadoras (financiamiento, tarjeta de crédito y pagos) para superar sus desafíos y convertirlas en los motores del crecimiento económico. Aspiramos a ser el aliado ideal de los emprendedores, contribuyendo al desarrollo de la comunidad, el país y el planeta.
Tu reto será:
Proporcionar asistencia técnica y resolver problemas relacionados con el software, hardware o servicios de la organización.
¿Qué harás?:
- Resolver tickets utilizando la documentación. (Atlassian Jira y Salesforce)
- Gestionar todos los tickets de primer nível para su correcta resolución dentro del nível de servicio esperado.
- Escalar casos de alta complejidad a nível dos de soporte de ser necesario.
- Escalar casos recurrentes para su análisis.
¿Qué buscamos?:
- Más de 6 meses de experiência
- Ingeniería concluida
- Inglés intermedio
- Experiência en lectura y escritura de SQL.
Opcionales:
- Atención a clientes o usuarios.
- Conocimiento de framework Flask.
- Conocimiento de AWS.
- Conocimiento de Salesforce.
- Programación y desarrollo de software, preferiblemente Python.
- Conocimiento de Jira.
Beneficios:
- Seguro de salud (SGMM).
- Seguro de vida.
- Seguro de gastos médicos menores.
- Seguro Dental y Seguro Visual.
- Vales de Despensa.
- Aguinaldo superior.
- Totalpass.
- Betterfly.
-
Tech Support L2
hace 3 semanas
Desde casa, México Maquinaria Gonzalez SA de CV A tiempo completoSe solicita: - **Tech support L2**_ - **Actividades**:_ - Dar soporte tecnico a clientes de Estados Unidos via telefonica, correo electronico o chat - Solucion de problemasrelacionados con IT - Seguimiento a tickets - Trabajos de forma remota. Importante: Tener conocimientos de Outlook, atencion al cliente, VPN, Active Directory, escalación de soportes y...
-
Tech Support Part-time
hace 2 semanas
Desde casa, México NTT DATA Services A tiempo completoNTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - Requirements: - **Live in one of the following cities and Mexican citizen** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes,...
-
Tech Support
hace 1 semana
Desde casa, México Ryscode A tiempo completo**Everyday duties** **Job duties include but are not limited to** - Interface directly with customers to understand implementation requirements for retail POS and ERP solutions. - Develop clear articulation of business-relevant analysis from data for all levels from executive to granular reports. - Documentation of business, functional and integration...
-
Tech Support Part-time
hace 1 semana
Desde casa, México NTT DATA Services A tiempo completoRequirements:- Live in one of the following cities and Mexican citizenCDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes, Querétaro, Guanajuato y Puebla*This position is not available for home office in...
-
Tech Support Part-time
hace 2 semanas
Desde casa, México NTT DATA Services A tiempo completoNTT DATA, Inc. currently seeks a Help Desk Associate - Part Time Requirements:- Live in one of the following cities and Mexican citizenCDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes, Querétaro,...
-
Tech Support Part-time
hace 1 semana
Desde casa, México NTT DATA Services A tiempo completoNTT DATA, Inc. currently seeks a Help Desk Associate - Part Time Requirements:- Live in one of the following cities and Mexican citizenCDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes, Querétaro,...
-
Tech Support
hace 2 semanas
Desde casa, México Intugo A tiempo completo**International company looking for talent to join our team!** The Technical Support Specialist plays a critical role in providing specialized technical assistance to electric vehicle owners. This role involves responding to queries, resolving issues and providing guidance on usage, charging and other technical aspects related to electric vehicles. **Main...
-
Tech Support Part-time
hace 4 semanas
Desde casa, México NTT DATA Services A tiempo completoNTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - Requirements: - **Live in one of the following cities and Mexican citizen** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes,...
-
Tech Support Part-time
hace 1 semana
Desde casa, México NTT DATA Services A tiempo completoNTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - Requirements: - **Live in one of the following cities and Mexican citizen** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes,...
-
Support Agent
hace 4 semanas
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...
-
Support Agent
hace 3 meses
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...
-
Support Agent
hace 3 semanas
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...
-
Tech Support Engineer
hace 5 días
Desde casa, México Wexpand A tiempo completoJoin our Canadian-based telematics software firm specializing in innovative fleet management and field service solutions. We're excited to offer a dynamic role in Mexico City, filled with growth opportunities and cutting-edge technology. **About the Company**: Our company excels in providing advanced fleet management software and consulting services. We...
-
Helpdesk Associate
hace 3 semanas
Desde casa, México NTT DATA Services A tiempo completo**VACANTE REMOTA (MÉXICO)** Location: (REMOTE) Company: NTT DATA Services **Requirements**: - **Live in one of the following cities and be a Mexican citizen.** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacoalcos, Guasave, Ensenada, Campeche,...
-
Helpdesk Associate
hace 5 días
Desde casa, México NTT DATA Services A tiempo completo**VACANTE REMOTA (MÉXICO)** Location: (REMOTE) Company: NTT DATA Services **Requirements**: - **Live in one of the following cities and be a Mexican citizen.** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacoalcos, Guasave, Ensenada, Campeche,...
-
Helpdesk Associate
hace 3 semanas
Desde casa, México NTT DATA Services A tiempo completo**VACANTE REMOTA (MÉXICO)** Location: (REMOTE) Company: NTT DATA Services **Requirements**: - **Live in one of the following cities and be a Mexican citizen.** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacoalcos, Guasave, Ensenada, Campeche,...
-
Servicetitan Tech Support Representative
hace 2 meses
Desde casa, México 1840 & Company A tiempo completoOur client delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on them to drive their business forward by transforming...
-
Tech Support Coordinator
hace 1 semana
Desde casa, México The Trevor Project A tiempo completoRole: Technology Support CoordinatorReports to: IT ManagerLocation: Remote MexicoFulltime. Swing shift (3pm to 12am)About TrevorThe Trevor Project is the world's largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the...
-
Helpdesk Associate
hace 2 semanas
Desde casa, México NTT DATA Services A tiempo completo**VACANTE REMOTA (MÉXICO)** Location: (REMOTE) Company: NTT DATA Services **Requirements**: - **Live in one of the following cities and be a Mexican citizen.** CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacoalcos, Guasave, Ensenada, Campeche,...
-
Tech Support Engineer
hace 1 semana
Desde casa, México Wexpand A tiempo completoJoin our Canadian-based telematics software firm specializing in innovative fleet management and field service solutions. We're excited to offer a dynamic role in Mexico City, filled with growth opportunities and cutting-edge technology.About the Company:Our company excels in providing advanced fleet management software and consulting services. We focus on...