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Customer Success
hace 3 semanas
Únete a nuestro equipo como Customer Success y sé parte de nuestra misión de brindar experiências excepcionales a nuestros clientes en Estados Unidos
En nuestra empresa, nos destacamos como proveedores líderes de dispensadores de combustible, puntos de venta y terminales de servicio.
Como Customer Success, tu objetivo principal será asegurar la satisfacción continua y el éxito del cliente a lo largo de todo su ciclo de vida con nosotros, tu enfoque será la retención y maximización del valor del cliente, desde su incorporación inicial hasta su renovación y expansión. Tus funciones incluirán:
- Establecer relaciones sólidas y duraderas con nuestros clientes.
- Identificar proactivamente las necesidades y preocupaciones del cliente para abordarlas de manera efectiva.
- Brindar soporte y entrenamiento continuo para garantizar el uso óptimo de nuestros productos y servicios.
- Contribuir activamente en la expansión y retención de cuentas, promoviendo la adopción de nuevas soluciones y funcionalidades.
- Aplicar técnicas de ventas cruzadas y upselling para aumentar el valor y la satisfacción del cliente.
Te ofrecemos un salario bruto de $25,000 MXN, contrato directo con la empresa. Además, nuestras prestaciones superiores a la ley incluyen un bono de $600 MXN para gastos de home office, fondo de ahorro del 5%, vales de despensa del 5%, seguro de gastos médicos mayores y menores, seguro de vida y todas las herramientas necesarias para tu trabajo, incluyendo equipo de cómputo, silla ergonómica y escritorio. Horario de Lunes a Viernes de 08:00 a 18:30.
Tipo de puesto: Tiempo completo
Salario: $25,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Trabajo desde casa
- Vales de despensa
Experiência:
- Soporte técnico: 2 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
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