Sales Operations Analyst
hace 5 meses
Job Description
**Zendesk’s GTM Operations team is looking for a driven Sales Operations Analyst to help manage and operationalize the sales compensation strategy and headcount & productivity reporting for our Sales Organization. Money is what motivates every sales person and is the main **_strategic_** lever the business has to achieve their goals. As an Analyst, you will get to be at the center of the action working with executives on key initiatives & reporting.**
**Zendesk’s GTM Operations team is a group of highly quantitative individuals who love working with our sales team and other business counterparts, turning data into insights and communicating our findings fearlessly. Our team is looking for a similarly minded individual who is constantly curious and driven.**
**You will be focused on building scalable processes, increasing operational efficiencies and developing insightful reporting focused on our sales productivity & compensation. We want to provide a best in class experience to our sales team, and ensure our processes, systems and reporting are built to scale with our growing business. You will be a key partner to Sales leadership, GTM Operations, Finance teams, and many others.**
**We’re looking for someone who can help us create a strong infrastructure for the team and proactively drive change & insights to support our company’s growth. If this sounds like you, we would love to hear from you**
**What will I be doing?**
- ** Point of contact for Global Teams such as Sales leadership, GTM Operations, Finance and HR for all sales productivity and compensation related issues or inquiries related to compensation operations**
- ** Analyze recurring pain points and create & implement solutions to help mitigate and eliminate them**
- ** Help develop and implement sales operations policies and processes that scale for growing sales teams globally - one of your favorite words should be **_automation_**
- ** Create and maintain documentation to boost knowledge sharing and enablement across teams**
- ** Work with our SFDC/IT systems team for any technical systems improvements**
- ** Manage and improve ongoing sales on/off boarding, promotions, and quota assignments to ensure all sales people have their compensation plans set up properly and promptly**
- ** Drive compensation operations work as it relates to yearly roll out of ICPs**
- ** Perform systems and data investigations and validations to ensure quota crediting is accurate**
- ** Proactively enhance, maintain & analyze sales attainment, headcount and territory health metrics to be used by executives and sales management, as well as other ad-hoc analysis**
- ** Manage & resolve global deal disputes, exceptions and adjustments**
- ** Support special projects such as structuring business problems, evaluating options, implementing actional recommendations and tracking success**
**What skills do I need?**
- ** 2+ years of relevant experience**
- ** Strong knowledge of sales operations and compensation processes**
- ** Strong business analysis, insight & judgment, team orientation and collaborative style**
- ** Strong planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment**
- ** Exceptional independent problem solving and detailed oriented skills**
- ** Excellent communication and influencing skills, including the ability to manage senior stakeholders**
- ** Prior experience in a technology/software/SaaS company is a plus**
- ** Strong Excel/Google Sheets skills such as being able to understand and navigate formulas**
**Where We Work**
**Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.**
**The Intelligent Heart Of Customer Experience**
**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.**
**Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global di
-
Sales Operations Analyst
hace 4 semanas
Desde casa, México RocketHire A tiempo completo**Company Description** We are a dynamic e-commerce company based in the U.S., dedicated to revolutionizing online retail through innovative digital solutions. Our platform is transforming how businesses sell online by optimizing customer experiences, streamlining operations, and driving revenue growth. We are seeking a detail-oriented Sales Operations...
-
Sales Operations Analyst Iii
hace 1 mes
Desde casa, México Thermo Fisher Scientific A tiempo completo**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office The primary responsibility of this position is to provide support to the Sales Operations Supervisor, sales and order management support for Account Managers, and to own all relevant processes related to bookings and shipments. Members of this team act as the single point of...
-
Sales Operations Director
hace 5 meses
Desde casa, México Regroup Mass Notification A tiempo completo**Regroup Mass Notification** — a global company with headquarters in Dallas — is looking for a **Sales Operations Director**. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed. The Sales Operations Director is responsible for the processes, tools, and...
-
Sales Operations Associate
hace 5 meses
Desde casa, México HeadQuarters A tiempo completoHeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, digital marketing and logistics. We are currently seeking a Sales Operations Associate. As a Sales Operations Associate, you will play a crucial role in supporting our sales operations by handling various data-related tasks and...
-
Sales Operations Specialist
hace 5 meses
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. **About the team**: - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology...
-
Sales Operations Specialist
hace 5 meses
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. **About the team**: - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology...
-
Sales Operations Specialist
hace 5 meses
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. **About the team**: - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology...
-
Sales Operations Manager
hace 5 meses
Desde casa, México TaxDome A tiempo completo**Sales Operations Specialist** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. **About the team**: - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology...
-
Jr Analyst, Global Operations Finance
hace 5 meses
Desde casa, México Ingredion A tiempo completoGlobal Operations Finance Jr Analyst LOCATION: Enterprise Center of Expertise - Home Office Mexico REPORTS TO: Global Operations Finance Sr. Analyst DIRECT REPORTS: None GRADE: D WORKPLACE TYPE: Fully Remote Company Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around...
-
Salesforce Business Analyst
hace 5 meses
Desde casa, México Lot Squared Development A tiempo completo**Salesforce Business Analyst** **100% remote** **Position Type: Full-time** **Work Hours: 9am to 6pm US EST, Monday to Friday (non-negotiable)** **About Lot Squared Development**: Lot Squared Development is a leading real estate investment company specializing in the development of high-profile luxury homes and boutique condominiums in Washington, DC....
-
Sales Compensation Analyst
hace 4 semanas
Desde casa, México ProducePay A tiempo completoThe ProducePay marketplace is transforming the global fresh produce industry into a more connected and sustainable movement. Our products empower farmers and enable Buyers and consumers to receive fresher produce more efficiently while helping to eliminate over 50% of global economic waste. At the intersection of Technology, Finance, and Agriculture, the...
-
Revops - Revenue Operations Senior Analyst- Startup
hace 2 meses
Desde casa, México SEE Talent A tiempo completoJoin a great team as a Revenue Operations Senior Analyst and be part of the engine that drives the growth of an exciting startup! Your strategic and analytical expertise will be instrumental in optimizing operations and maximizing revenue. Turn challenges into opportunities and help build the success of an innovative and evolving company - your talent is the...
-
Sales Support Analyst
hace 5 meses
Desde casa, México ROBERTSHAW A tiempo completo**Responsibilities**: - The Sales Analyst will be primarily tasked with data compilation, reporting and synthesizing actionable insight. - Compiles, analyzes and reports sales performance using financial tools and KPIs. - Performs analyses to determine trends, estimates, and significant changes, and prepare reports of analyses. - Prepares, analyzes, and...
-
Revenue Operations Analyst
hace 2 semanas
Desde casa, México ProducePay A tiempo completoAt ProducePay, we are revolutionizing the global produce industry by building a more connected and sustainable ecosystem. Our platform empowers farmers by providing them with unprecedented access to markets, financial solutions, and trade protection. In turn, buyers and consumers benefit from fresher, responsibly grown produce delivered more efficiently. By...
-
Services Operations Analyst
hace 5 meses
Desde casa, México Tracker Corp A tiempo completoAt Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered...
-
Marketing & Sales Operations Associate
hace 5 meses
Desde casa, México ForceManager A tiempo completoForceManager, the pioneering mobile-first CRM, is redefining the future of sales with our cutting-edge AI technology. We’recommitted to digitizing and accelerating sales processes, empowering sales teams to reach their goals faster and easier. Our intuitive platform, boasting integrated geolocation and high user adoption rates, now includes Dana AI - an...
-
Sales Operations Coordinator with Aviation
hace 5 meses
Desde casa, México Vendana GmbH A tiempo completo**About Us** Diverse, exciting, and impactful - that's everyday working life with us. Join our team in the extraordinary field of private aviation. Engage in international projects and support our clients with your professional and open manner. We help people in need by organizing and conducting air ambulance flights worldwide. Our work involves...
-
Sales Operations, Programs Lead
hace 5 meses
Desde casa, México Zendesk A tiempo completoJob Description **Zendesk’s GTM Operations team is looking for a results oriented individual to help transform company strategy. This individual will be responsible for driving forward different programs but not limited to M&A integrations, Sales Planning, new product launches and other initiatives within the GTM Operations team.** **This role will work...
-
Sales Operations Intern
hace 2 meses
Desde casa, México Team Venti A tiempo completo**This position is remote and with strong English language skills.** - Are you passionate about Cloud Computing and emergent technologies? - Do you dream of joining an organization as interested in your career development as much as you are? At Team Venti we check those boxes and more while helping our clients succeed with Microsoft-based technology...
-
Web Intelligence Analyst
hace 5 meses
Desde casa, México Cobwebs Technologies A tiempo completo**About us**: A global leader in Open-Source Intelligence (OSINT) solutions, Cobwebs Technologies uses the most advanced AI technologies to help intelligence and law enforcement organizations search, analyze, and detect risks and threats across all layers of the internet. We are a fast-growing company whose customers include top government agencies and...