IT Service Desk Analyst
hace 3 meses
Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.
Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.
Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?
Then join us Let's make this big world into SmallWorld.
**IT Service Desk Analyst**
**Modality**:hybrid
**Location**:Tijuana, B.C
**Key Responsibilities**:
- To provide full IT support service to all employees and external customers who use our services or third parties.
- Installation, configuration and support of different operating systems: Windows 10 Windows Server, Linux. IOS.
- IT Local support assistance.
- Remote support for certification and software installation for external customers of the company using programs like Desktop Central, ScreenConnect, F-Secure.
**Essential work skills**:
- Minimum 1-year knowledge of IT expected and demonstrable
- Strong analytical skills
- Self-motivated and high level of enthusiasm
- Be able to work independently as well as part of the team
- Ability to pay close attention to detail while dealing with a robust flow of issues
- Ability to articulate technical information clearly and simply to non-technical people
- Knowledge of Jira and Confluence.
- Team player
- Fluent in English
Schedule:
- Monday to Sunday (five days a week rotative) - starting at 08AM local time (TJ)
Want to know more about us? #OurSmallWorld
INDHP
-
IT Analyst
hace 1 mes
Tijuana, México IT Analyst A tiempo completoIT Analyst What you’ll do:• Responsible for supporting users to resolve issues with computer hardware or software. • Respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users • Work closely with other IT department personnel to help on tasks that are outside the scope of their...
-
IT Analyst
hace 3 semanas
Tijuana, México Autoliv Mexico A tiempo completoIT Analyst What youâll do:⢠Responsible for supporting users to resolve issues with computer hardware or software.â¢Â Respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for usersâ¢Â Work closely with other IT department personnel to help on tasks that are outside...
-
IT Service Coordinator
hace 7 días
Tijuana, Baja California, México Buscojobs México A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced IT Service Coordinator to join our team at Buscojobs México. As an IT Service Coordinator, you will play a critical role in supporting our IT Managed Services clients in North America.Key ResponsibilitiesParticipate in incident management and resolution processes to ensure timely and effective...
-
IT Service Coordinator
hace 7 días
Tijuana, Baja California, México Buscojobs México A tiempo completoAbout the Role:We are seeking a highly skilled and experienced IT Service Coordinator to join our team at Buscojobs México. As an IT Service Coordinator, you will play a critical role in supporting our IT Managed Services clients in North America.Key Responsibilities:Participate in incident management and resolution processes to ensure timely and effective...
-
IT Service Coordinator
hace 3 meses
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades KMicro Tech Inc has a permanent vacancy for an IT Service Coordinator based remotely supporting our IT Managed Services clients in North America. The Service Coordinator participates in KMicro’s incident management and resolution processes, schedules, and assigns resources to deliver all client services, whether...
-
Itil Consultant Ba Infrastructure Service Now
hace 4 meses
Tijuana, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Tijuana, Baja California**: Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o...
-
Itil Consultant Ba Infrastructure Service Now
hace 3 meses
Tijuana, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Tijuana, Baja California**: Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o...
-
IT Analyst
hace 2 semanas
Tijuana, México Autoliv Mexico A tiempo completoIT AnalystAutoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world. More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives.Bring your authentic self- join to our family of heroes! The diversity you bring will help us to keeping people safe. If your skills...
-
Help Desk Analyst
hace 7 días
Tijuana, Baja California, México Baja Call Center A tiempo completoJob Summary: As a Help Desk Analyst at Baja Call Center, you will be responsible for providing top-notch technical support to our users. You will be the first point of contact for our employees, resolving their IT-related issues in a timely and professional manner. Key Responsibilities: • Receive and document tickets submitted by users, including computer...
-
Gerente de Sistemas It
hace 3 meses
Tijuana, México KM Headhunters de Mexico A tiempo completo**Vacante para la empresa KM Headhunters de Mexico en Fracc. Las Palmas -Tijuana, Baja California**: Manage daily IT operations, - Lead and support a team of IT employees and contractors including conducting regular meetings to ensure alignment with goals and objectives. - Must be hands-on with the infrastructure and operations. - Implement and maintain...
-
Jr. IT Help Desk Specialist
hace 3 meses
Tijuana, México Infineon Technologies A tiempo completoA Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...
-
IT Infrastructure Supervisor
hace 2 semanas
Tijuana, Baja California, México Mam De La Frontera, S.A. De C.V. A tiempo completoAbout the RoleMam De La Frontera, S.A. De C.V. is seeking an experienced IT Infrastructure Supervisor to lead our IT operations in the US and Mexico. As a key member of our team, you will be responsible for managing daily IT operations, security, and system administration of our on-premises and Cloud IT infrastructure.Key ResponsibilitiesIT Operations...
-
IT Infrastructure Supervisor
hace 2 semanas
Tijuana, Baja California, México Mam De La Frontera, S.A. De C.V. A tiempo completoAbout the RoleMam De La Frontera, S.A. De C.V. is seeking an experienced IT Infrastructure Supervisor to lead our IT operations in the US and Mexico. As a key member of our team, you will be responsible for managing daily IT operations, security, and system administration of our on-premises and Cloud IT infrastructure.Key ResponsibilitiesIT Operations...
-
IT Analyst
hace 3 meses
Tijuana, México Autoliv Mexico A tiempo completo**IT Analyst** **What you’ll do**: **What is required**: Engineering/Bachelor's Degree, Functional Competencies Basic IT knowledge. Focus on hardware and network support. Personal Characteristics Enabling Success Good Follow up Team oriented Education Information systems, computer science degree. Previous Experience 1 year or less Languages English 3-...
-
IT Infrastructure Specialist
hace 6 días
Tijuana, Baja California, México North American Production Sharing, Inc. A tiempo completoIT HelpDesk SupportWe are a leading manufacturing company that produces kitchen cabinets in the United States. Our technology is the backbone of our business, and we rely on data-driven insights to stay ahead of the competition. We are seeking a talented Desktop Support and IT Infrastructure Specialist to join our team and help us deploy the latest...
-
Jr. IT Help Desk Specialist
hace 3 meses
Tijuana, México Infineon A tiempo completoA Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...
-
IT Systems Manager
hace 7 días
Tijuana, Baja California, México Km Headhunters De Mexico A tiempo completoJob Title: IT Systems Manager**About the Role:**Km Headhunters De Mexico is seeking an experienced IT Systems Manager to lead our daily IT operations. As a key member of our team, you will be responsible for managing a team of IT employees and contractors, ensuring alignment with goals and objectives.Key Responsibilities:Manage daily IT operations, including...
-
IT Operations Analyst
hace 7 días
Tijuana, Baja California, México D O M O Industrial A tiempo completoAbout the RoleWe are seeking a highly skilled IT Operations Analyst to join our team at D O M O Industrial. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users, implementing and maintaining our systems, and developing and executing projects to improve our IT infrastructure.Key...
-
Helpdesk IT Technician Level 1
hace 7 días
Tijuana, Baja California, México North American Production Sharing De México S.A. De C.V. A tiempo completoJob Summary:We are seeking a highly skilled and experienced Helpdesk IT Technician Level 1 to join our team at North American Production Sharing De México S.A. De C.V. as a Technical Support Specialist. The successful candidate will be responsible for providing top-notch technical support to our end-users, ensuring that all Help Desk requests are tracked...
-
It
hace 3 meses
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades G-globa almacén Pacifico se encuentra en busqueda de un IT para el turno de fin de semana. Temporal. Actividades. -Mantener actualizado el inventario de herramientas en piso por parte de techstyle. -Responsable de mantener actualizado los Ipod 's/iPad’ s de operaciones. -Seguimiento a tickets de atención al...