Service Desk Specialist

hace 4 semanas


Tijuana, Baja California, México Fixity Technologies A tiempo completo

**About the Role**

We are seeking a skilled Service Desk Specialist to join our team at Fixity Technologies.

**Key Responsibilities**:

  • Provide technical support and assistance to internal teams and external clients.
  • Troubleshoot and resolve issues related to Sharepoint, Office 365, Active Directory, Microsoft Exchange, and Service Now.
  • Ensure general network connectivity knowledge, including VPN and diagnosing connectivity issues.
  • Communicate effectively in Portuguese, English, and Spanish, with fluency in all three languages.

**Work Environment**:

The successful candidate will work on-site in Monterrey, Mexico, at the Obispado Area - Torres Obispado building, with no hybrid or remote option.

**Schedule**:

The role requires 24/7 availability, with rotational shifts (morning, afternoon, night), and typically includes 3 interviews: technical, Portuguese assessment, and managerial.

**Requirements**:

  • Minimum 5 years of experience in a service desk role.
  • Fluency in Portuguese, English, and Spanish.
  • Strong technical skills, including Sharepoint, Office 365, Active Directory, Microsoft Exchange, and Service Now.

**Benefits**:

  • Medical insurance.
  • Life insurance.
  • Meal vouchers.

**Questions to Consider**:

  • Are you willing to relocate to Monterrey for an on-site job?

  • IT Support Specialist

    hace 6 días


    Tijuana, Baja California, México Ultrasign De Mexico, S.A. De C.V. A tiempo completo

    OverviewUltrasign De Mexico, S.A. De C.V. is seeking a highly skilled and experienced IT Support Specialist to join our team in this challenging role as Help Desk Engineer.


  • Tijuana, Baja California, México Iron Service Global Inc A tiempo completo

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Iron Service Global Inc. As an IT Field Technician, you will be responsible for providing top-notch technical support to our clients.About the RoleThis is a unique opportunity to work in a fast-paced environment where no two days are the same. You will be working on-site,...


  • Tijuana, Baja California, México Enovis A tiempo completo

    Job Title: Customer Service SpecialistAbout the Role:We are seeking a skilled Customer Service Specialist to join our team. As a key member of our Customer Care department, you will be responsible for resolving complex customer billing issues and ensuring effective resolution and improved customer experience.Key Responsibilities:Handles and resolves complex...

  • Front Desk Associate

    hace 4 semanas


    Tijuana, Baja California, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled and friendly Front Desk Associate to join our team at Marriott International. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a smooth check-in and check-out process.**Key Responsibilities**Process guest requests and resolve issues in a...


  • Tijuana, Baja California, México Iron Systems A tiempo completo

    Job DescriptionWe are seeking an experienced EUC Desktop Support Specialist to join our team at Iron Systems. In this role, you will be responsible for providing top-notch support and maintenance for desktop devices, including hardware, software, and connectivity incidents.Responsibilities:Manage desktop device incidents through to resolution, ensuring...

  • Front Desk Ambassador

    hace 6 días


    Tijuana, Baja California, México Marriott International, Inc A tiempo completo

    About the RoleAt Marriott International, we believe in delivering exceptional guest experiences. As a Front Desk Ambassador, you will be the face of our hotel, responsible for ensuring every guest has a memorable and unique stay.We are looking for an individual who is passionate about providing world-class service, possesses excellent communication skills,...


  • Tijuana, Baja California, México Allstate A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As an Insurance Policy Specialist, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.


  • Tijuana, Baja California, México Tres R A tiempo completo

    **About Tres R in B.C. -Tijuana, Mexico:**We are looking for a dedicated and customer-focused professional to join our team as a Multilingual Customer Service Specialist.The ideal candidate will have at least a high school diploma and an intermediate level of English (B2). They should also have a minimum of one year of experience in a call center or customer...


  • Tijuana, Baja California, México Ensambles Hyson S.A. De C.V. A tiempo completo

    OverviewThe primary goal of the Service Delivery Specialist is to provide exceptional customer service by resolving product-related issues efficiently. This role requires strong communication skills, attention to detail, and a commitment to delivering memorable experiences for customers.Main Responsibilities:Resolve customer product issues in a professional...


  • Tijuana, Baja California, México Iron Systems A tiempo completo

    Job DescriptionWe are seeking a highly skilled Desktop Support Specialist to join our team at Iron Systems.About the RoleThis is a full-time position responsible for providing expert-level technical support and maintenance for desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage and resolve desktop device incidents...


  • Tijuana, Baja California, México Mms, S.A. De C.V. A tiempo completo

    Job Title: Customer Service Lead 3PL SpecialistJob Summary: We are seeking a highly skilled Customer Service Lead 3PL Specialist to oversee daily customer support and operational tasks at Mms, S.A. De C.V.Key Responsibilities:Manage current customer accounts and maintain excellent working relationships with customers.Deal with a high volume of inbound and...


  • Tijuana, Baja California, México Cellular Performance Institute A tiempo completo

    Cellular Performance Institute is seeking a skilled Multilingual Desk AssociateThe Cellular Performance Institute, a world-renowned facility for stem cell treatments and manufacturing, is looking for a highly motivated and organized Multilingual Desk Associate to provide exceptional support to our patients and internal/external personnel.Key...


  • Tijuana, Baja California, México North American Production Sharing De México S.A. De C.V. A tiempo completo

    The **Customer Service Specialist** plays a vital role in the daily operations of North American Production Sharing De México S.A. De C.V. by ensuring exceptional customer experiences.Key responsibilities include:Determining customer requirements and needs.Providing accurate and timely information to address customer inquiries.Resolving customer complaints...


  • Tijuana, Baja California, México Iron Systems A tiempo completo

    Iron Systems is seeking a highly skilled Enterprise Desktop Support Specialist to join our team. This role requires someone who can manage desktop devices, provide standard hardware and software support, and ensure that each device is installed with the appropriate image.Job Description:We are looking for a motivated individual with knowledge of Windows 7 OS...


  • Tijuana, Baja California, México Mms, S.A. De C.V. A tiempo completo

    At Mms, S.A. De C.V., we are seeking a highly skilled Customer Service Lead 3PL Specialist to join our team. This role will be responsible for providing exceptional technical support and service delivery to our clients.Key Responsibilities:Sharepoint Support and Administration: The ideal candidate will have experience in troubleshooting, granting access, and...

  • SEO Specialist

    hace 1 mes


    Tijuana, Baja California, México Mycitysocial A tiempo completo

    Job Title: SEO SpecialistWe are Mycitysocial, a leading digital marketing agency seeking an experienced SEO Specialist to join our team. As an SEO Specialist, you will play a crucial role in managing our clients' online presence and driving business growth through search engine optimization.Key Responsibilities:Communicate with clients on a regular basis to...


  • Tijuana, Baja California, México Ecolab A tiempo completo

    Ecolab seeks a Technical Service Support Specialist to provide technical assistance to clients in the installation and analysis of equipment. This role involves working in a safety-focused environment where you will recommend additional programs or process improvements, understand business needs, and direct customer interaction with mid to large-sized client...


  • Tijuana, Baja California, México Iron Systems A tiempo completo

    Job Description:In this role, you will be responsible for providing exceptional desktop support services to our clients.About the Role:You will be working as a part of our IT team to ensure seamless operation of desktop systems and resolve any technical issues that may arise.Your primary focus will be on managing desktop devices (hardware, software, and...

  • Front Desk Supervisor

    hace 4 semanas


    Tijuana, Baja California, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Front Desk Supervisor at Marriott International, you will be responsible for ensuring seamless guest experiences. Your role will involve expediting problem payments, following up with guests regarding satisfaction, and processing all guest check-ins and check-outs.**Key Responsibilities**Assist staff with expediting problem payments and...


  • Tijuana, Baja California, México Infineon Technologies A tiempo completo

    Job DescriptionIn your role as a Human Resources Service Center Specialist, you will be responsible for providing direct support to company employees, other HR groups, and management as part of a centralized function to handle various HR-related transactions.About the RoleYou will receive and respond to requests concerning HR policies and programs,...