Bilingual Tech Support Representative
hace 6 meses
**Call Center Agent**
**Weekly Productivity Bonus of up to $3100 mxn.**
**Work on site**
**Account overview**:
TECH SUPPORT ACCOUNT FOR TELEPHONE, HOME TV & INTERNET SERVICE
MAIN ACTIVITIES:
- Troubleshooting technical issues
- Recommendation and placing additional products & services to existing customers
- Helping the Customer on how their services & products work
- Information about customer's monthly bill
Main skills required are technical combined with “Customer obsessed mindset”, Customer Service methodology focused on offering the Customer a warm, personalized and “solve with a sense of urgency” experience.
**Benefits**:
- Work On Site
- Weekly Pay & Productivity Bonus
- Paid Training
- Law Benefits
- Opportunities to growth in the company
**Requirements**:
- Excellent communication skills.
- High School.
- Mexican Documents.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: Hasta $6,500.00 a la semana
Horario:
- Turno de 10 horas
- Turno de 8 horas
Prestaciones:
- Apoyo para estudios
- Caja de ahorro
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Servicio de comedor
- Vales de despensa
Tipos de compensaciones:
- Bono de permanencia
- Bono de productividad
- Bono mensual
Lugar de trabajo: Empleo presencial
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