Retail - Order Fulfillment Consultant
hace 2 meses
We are hiring a **Retail - Order Fulfillment **Consultant** to be the Primary business consultant between Steelcase NA and retail channels as well as other eBusiness platforms.
**What You Will Be Doing**:
- Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for customer complaint resolution.
- Understands the Steelcase order fulfillment value stream, and optimizes supply chain, manufacturing, and delivery efficiencies, resulting in a phenomenal customer experience.
- Project management. - Owns the decision making for OF processes when onboarding new businesses/Retailers
- Proactively provide Operations Performance data to the WFH Category to collaborate to create actions and resolution of the problems.
- Run regular and ad-hoc reporting as needed to provide business visibility.
- Create process documentation and stand operating procedures as needed to meet channel development requirements.
**Who You Are**:
You are a consultant that understands the health and well-being of the customers through performance measures and plays the role of the customer advocate to quality and manufacturing management for awareness and drives process improvement
**Minimum Qualifications**
- Bachelor's degree in Business and related fields
- Advanced English level
- +2 years of experience in a similar position or within the operations department
- Experience working with an ERP
**Preferred Qualification**
- Self-motivated, self-directed, self-starter and willing to accept responsibility for results; committed to excellence: accuracy in work and attention to detail; Sets high goals and standards for self and others.
- Ability to identify and implement remedial corrective action for order management problems or issues.
- Excellent communicator, written and verbal and able to organize thoughts and information before sharing, solid negotiating ability.
- Excellent organizational, multitasking and time management skills
- Project management
- Strong analytical and decision-making skills to provide sound solutions to complex business issues
- Display the ability to adapt based on work conditions and management of various time sensitive tasks.
**Wellbeing Means so Much More than Benefits**:
**We value our employees' well-being at Steelcase and offer several resources to support their health, work, and personal needs.**
- ** Employee Assistance Program**, which provides immediate and confidential help 24/7 for any problem related to health, work, or personal life. Our team of experts is always available to provide support and guidance to you and your family.
- We offer **learning platforms**, such as LinkedIn Learning and Steelcase University, to promote continuous professional and personal growth.
- ** Discounts and **perks** on car insurance, doctor's appointments, clinical checkups, early stimulation packages for children, and more to help employees achieve a better work-life balance.
**Who We Are**:
- Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
**Why People Choose to Work with Us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
**What Matters to Us**:
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
Steelcase is a MVAA- Silver Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.
- Please see _our_ _Working at Steelcase Document_ for more detailed benefits and compensation information._
-
Order Fulfillment Consultant
hace 4 meses
San Pedro Garza García, N. L., México Steelcase A tiempo completoWe are hiring an **Order Fulfillment Consultant **who will be supporting with dealer activities prior to order being created and placed with Steelcase. **What you will be doing**: - This person is the primary business consultant between Steelcase North America, Dealers and Field Sales dedicatedly mentoring and handling dealer activities prior to order...
-
Order Fulfillment Consultant
hace 3 meses
San Pedro Garza García, N. L., México Steelcase A tiempo completoWe are hiring an **Order Fulfillment Consultant - Direct Sell **who will be the primary business consultant between Steelcase North America, Dealers and Field Sales dedicatedly mentoring and handling dealer activities prior to order being created and placed with Steelcase. **What you will be doing**: - Primary business consultant between Steelcase North...
-
Order Fulfillment Consultant
hace 2 meses
san pedro garza garcía, México Steelcase A tiempo completoWe are hiring an Order Fulfillment Consultant - Direct Sell who will be the primary business consultant between Steelcase North America, Dealers and Field Sales dedicatedly mentoring and handling dealer activities prior to order being created and placed with Steelcase. What you will be doing: Primary business consultant between Steelcase North America,...
-
Order Fulfillment
hace 4 semanas
San Pedro Garza García, México Steelcase A tiempo completoWe are hiring an **Order Fulfillment - Mid Market Consultant**who will be the primary business consultant between Steelcase NA and AMQ as well as other platforms. **What You Will Be Doing**: - Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for customer complaint...
-
Order Fulfillment Operations Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoAs an Order Fulfillment Operations Specialist at Steelcase, you will be responsible for managing the assigned accounts through the order fulfillment process from receipt of order to final installation.The ideal candidate will have a Bachelor's degree in Business or a related field and 3-4 years of experience in a similar position. Advanced English language...
-
Order Fulfillment Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoWe are seeking a highly motivated and organized Order Fulfillment Specialist to join our team in this exciting business development opportunity.Job OverviewThis role is responsible for managing assigned accounts through the order fulfillment process, from receipt of order to final installation. The ideal candidate will possess excellent communication skills,...
-
Order Fulfillment Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoAbout SteelcaseAt Steelcase, we're dedicated to creating innovative solutions that help people do their best work in the many places where work happens. We put people at the center of everything we do and prioritize supporting our employees in all aspects of their lives.Job SummaryWe're seeking a highly skilled Order Fulfillment Specialist - Supply Chain...
-
Order Fulfillment Specialist
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**Job Description**: **Unleash your potential with the Johnson Controls team!** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries...
-
Order Fulfillment
hace 4 semanas
San Pedro Garza García, México Steelcase A tiempo completoWe are hiring an **Order Fulfillment - Mid Market Inter**n who will be the primary business consultant between Steelcase NA and AMQ as well as other platforms. **What You Will Be Doing**: - Manages the assigned accounts through the order fulfillment process from receipt of order to final installation and has responsibility for customer complaint...
-
Order Fulfillment Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoWe are seeking a seasoned professional to join our team as an Order Fulfillment Specialist. This key role will serve as the primary point of contact between Steelcase NA and AMQ, ensuring seamless order fulfillment processes from receipt to final installation.**Key Responsibilities:**- Manage assigned accounts through the order fulfillment process, providing...
-
International Logistics Consultant
hace 1 mes
San Pedro Garza García, N. L., México Steelcase A tiempo completoWe are hiring an **International Logistics Consultant** who will be supporting our Order Fulfillment Global and local team to achieve a phenomenal experience to our customers and dealers. - This person is the primary business consultant between Steelcase NA, Dealers and Field Sales dedicate mentoring and handling dealer activities prior to order being...
-
Customer Service Representative
hace 2 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team as an Order Fulfillment Specialist at Johnson Controls. This role involves ensuring that customer orders are processed efficiently and effectively, while providing exceptional service and support.About the RoleThis is a critical position within our organization,...
-
Global Logistics Operations Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoJoin Steelcase, a global design leader in the world of work, and become our International Order Fulfillment Consultant - Logistics.We are looking for an experienced professional to support our Order Fulfillment Global and local team in achieving exceptional customer experience. As a primary business consultant between Steelcase NA, Dealers, and Field Sales,...
-
Services Specialist
hace 4 meses
México, N. L. GE Power Portfolio A tiempo completo**Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. **Roles and Responsibilities** - Facilitate order management - process order intake, input into internal systems. Connect to customer portals and systems. May support...
-
Logistics Optimization Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México Steelcase A tiempo completoJob DescriptionWe are seeking a skilled Order Fulfillment Consultant to join our team at Steelcase. This role will be responsible for acting as the primary business consultant between Steelcase North America, Dealers and Field Sales.Main ResponsibilitiesBusiness ConsultingUnderstand the Steelcase order fulfillment value stream, and optimize supply chain,...
-
(Cen) Supply Chain Fulfillment Digital Development
hace 3 meses
San Pedro Garza García, N. L., México CEMEX A tiempo completoAs a Supply Chain Fulfillment Digital Development Advisor, you will be responsible for overseeing all activities relating to researching, designing, and developing supply chain / Logistics digital capabilities encompassing the scope of Deliver process. The goal is to digitalize the Supply Chain / Logistic processes across regions as part of company...
-
Order Management Specialist
hace 2 semanas
Los Garza, México John Deere A tiempo completoThere are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before...
-
Supply Chain Fulfillment Digital Solutions Lead
hace 2 meses
San Pedro Garza García, Nuevo León, México Cemex A tiempo completoWe are seeking a highly skilled Supply Chain Fulfillment Digital Solutions Lead to join our team at CEMEX. This is an exciting opportunity for an experienced professional to drive digital transformation in supply chain and logistics, aligning with the company's strategic objectives.The estimated salary for this role is around $120,000 - $180,000 per year,...
-
Customer Service Representative Jr
hace 5 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer, Warehouse, Supply &...
-
Order Management Specialist
hace 3 semanas
Los Garza, México John Deere A tiempo completoThere are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before...