Receptionist
hace 7 meses
_Grupo Habita_ es un grupo hotelero que inició operaciones en el año 2000. Actualmente cuenta con trece hoteles en México, uno en Chicago y continúa en crecimiento.
Estamos en busca de colaboradores interesados en formar parte de nuestro equipo de trabajo como _**Receptionist. **_
**Objetivo del puesto**:Brindar atención personalizada y cordial a los clientes, asegurando un servicio de excelencia.
**Requisitos**:
- Licenciatura trunca o terminada
- Inglés intermedio (indispensable)
- Experiência mínima de 6 meses
- Conocimiento del sistema Opera (indispensable)
**Funciones**:
- Elaboración de reservaciones en el sistema.
- Dar check in a los huéspedes, check out a los huéspedes.
- Coordinar y revisar los diferentes cargos en las cuentas de los huéspedes durante su estancia.
- Entrega de turno con bitácora y arqueo de caja actualizado.
- Encargado de fondo fijo de recepción durante el turno.
- Administración de fondo fijo de recepción.
- Manejo de conmutador.
- Brindar información sobre los alrededores o diversas actividades que los huéspedes puedan solicitar.
- Enlace con diversos departamentos para lograr que la estancia de los huéspedes sea lo más placentera posible.
- Coordinación de room service nocturno.
- Revisión de pagos dentro del sistema.
- Cierre de terminales bancarias.
- Revisión de status de habitaciones y cargos de renta diarios.
- Cierre de día en sistema Opera.
- Elaboración de reporte de ingresos diarios.
**Competencias**:
- Servicio al cliente
- Comunicación fluida
- Excelente redacción y ortografía
Si le interesa la vacante, favor de postularse por este medio.
Tipo de puesto: Tiempo completo
Sueldo: $12,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Servicio de comedor
- Uniformes gratuitos
Lugar de trabajo: Empleo presencial
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