Sales Support
hace 6 meses
**About the role**:
Medical Departures’ Sales Support - DSO agents are responsible for helping patients receive timely quotes & to book their dental appointments at our global clinics via our platform. You will be responsible for the quote & appointment process from beginning to end; ensuring that quotes & appointments are accurate and completed in a timely manner.
**RESPONSIBILITIES**:
- Work closely with Sales agents to book & confirm appointments with our global partner network of dental & medical clinics via all available channels in English & Spanish.
- Work with Sales Support agents, partner clinics & patients to gather details to provide accurate quotes according to established SLAs
- Make outbound sales calls (VIP calls) through phone/WhatsApp to remind patients of their pending appointments (1 week, 3 days, the day before appointment date)
- Make outbound sales calls (VIP calls) through phone/WhatsApp to follow-up with who attended their appointments to see how they are doing and book follow-up appointments (1 week, 3 days, the day after appointment date)
- Meet and beat daily, weekly and monthly confirmation, quote, SLA targets
- Accurately document, tag, create follow-up tasks every interaction with prospects and patients into a CRM tool
- Follow-up with tasks by meeting/beating established SLAs
- Work within the agreed shift schedule. (Available to work on weekends.. if required)
- Attend weekly 1-on-1s, team meetings and training and coaching sessions as required.
- Help build the world’s largest global medical and dental online agency.
**JOB REQUIREMENTS**:
- 2+ years of experience in a sales support or customer service role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet tight deadlines
- Detail-oriented with strong organizational and time-management skills
- Ability to work independently and as part of a team
- Fluent in English (verbal and written) **is a must**:
- Fluent in Spanish (verbal and written) **is a must**:
- Extensive technical experience with: MS Office (Outlook, Word, Excel, Teams Chat) or Google Business suite (Gmail, Calendar, Meet, Docs, Drive), CRM (Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, Tollfreeforwarding), chat (LiveChat, Olark,
- Familiarity & knowledge of dental or medical procedures *is a plus*
- Excellent listening and writing skills
- 40+ WPM typing ability
- Travel savvy - international travel experience *is a plus*
- Ability to work responsibly and productively from a remote home-office environment with good time management.
- Weekend availability, according to shift schedule (5 days on, 2 days off)
**EQUIPMENT REQUIREMENT**:
- High speed internet & mobile connections
- Reliable computer & mobile device with audio and video capabilities
**About Us**:
Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.
We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.
**Job Types**: Full-time, Part-time
Part-time hours: 50 per week
**Salary**: $16,000.00 - $17,000.00 per month
**Experience**:
- Working remote: 2 years (preferred)
- Google Workspace: 2 years (preferred)
- CRM system: 1 year (preferred)
**Language**:
- English (required)
-
Sales Support Specialist
hace 6 meses
Mexicali, México Garrett Advancing Motion A tiempo completoResponsible for providing technical sales support for the [Fill in the blank] organization while developing, deploying, and enabling the key processes within Sales and Marketing. Coordinate with stakeholders to ensure alignment and profitable business growth. Develop and assess sales support libraries and templates to enable scalable work processes as well...
-
Jr Sales Inventory Support
hace 2 meses
Mexicali, México Medline A tiempo completoDescripción y detalle de las actividades Under supervision, the Sales Inventory Support overseas products under its responsibility to be able to provide the necessary information to Customer Service, Sales reps, Distributors, and End Customers. This position interacts with multiple functions such as Demand Planning, Supply Planners, Manufacturing,...
-
Sales Support
hace 6 días
Mexicali, México Ivemsa A tiempo completoDescripción y detalle de las actividades The Sales Support position is responsible for quoting material, creating new part numbers, entering new purchase orders, backlog reports, and assisting the assigned Account Executives on daily tasks. 1. Preparing quotes for customers as requested. 2. Source non-stock items. 4. Entering new and/or revised purchase...
-
Sales Support
hace 6 meses
Mexicali, México Medical Departures Inc. A tiempo completoHigh-speed**About the role**: Medical Departures’ Sales Support - DSO agents are responsible for helping patients receive timely quotes & to book their dental appointments at our global clinics via our platform. You will be responsible for the quote & appointment process from beginning to end; ensuring that quotes & appointments are accurate and completed...
-
Sales Support
hace 6 meses
Mexicali, México Fastenal Mexico A tiempo completo**Sales Support -** **JOB ID**:553195 **Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at...
-
Sales Support
hace 2 meses
Mexicali, México Fastenal Mexico A tiempo completo**Sales Support** **Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Mexicali,...
-
Sales Support
hace 3 meses
Mexicali, México Fastenal Mexico A tiempo completo**Sales Support** **Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Mexicali,...
-
Sales Support
hace 7 meses
Mexicali, México Fastenal Mexico A tiempo completo_**------ **Salary**: $15,000 - $18,000 **Work hours**:7:30am - 5:30pm (Lunes a Viernes) **OVERVIEW**: Working as full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our...
-
Sales and Account Support Professional
hace 3 semanas
Mexicali, Baja California, México Fastenal A tiempo completoJob OverviewThe position of Sales and Account Support Professional is an entry-level role that provides assistance to our customers from the branch.This individual must have a strong interest in sales and enjoy working in a fast-paced challenging environment.Key ResponsibilitiesWorking directly with key accountsReceiving, inspecting (QC), staging, scanning,...
-
Industrial Sales Support Specialist
hace 1 mes
Mexicali, Baja California, México Fastenal A tiempo completoAbout the RoleWe are seeking a highly motivated and enthusiastic Industrial Sales Support Specialist to join our team at Fastenal. This is an entry-level position that will provide assistance to our customers from our branch located in Mexicali, B.C.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, managing...
-
Sales Support
hace 6 meses
Mexicali, México FME991110CZ9 A tiempo completo**Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Sor Juana Ines de la Cruz, Tijuana, BCN...
-
Specialist in Sales Support
hace 2 semanas
Mexicali, Baja California, México Fastenal Mexico A tiempo completoSales Support -Descripción del Puesto:Buscamos un(a) especialista en ventas que tenga interés en el área de ventas y que se adapte a un entorno de trabajo dinámico y desafiante.Responsabilidades del Puesto:Entre las responsabilidades del puesto se encuentran:1. Asistir con las ventas y el servicio al cliente2. Administrar el inventario3. Realizar pedidos...
-
Senior Sales Support Specialist
hace 3 días
Mexicali, Baja California, México Ivemsa A tiempo completoThe Senior Sales Support Specialist position at Ivemsa is a dynamic role that requires strong communication and problem-solving skills. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing backlogs, and supporting Account Executives in their daily tasks.Key Responsibilities:Prepare quotes for...
-
Sales Team Leader
hace 1 mes
Mexicali, Baja California, México Equivity A tiempo completo**Sales Supervisor Role at Equivity**We're seeking a dedicated and experienced Sales Supervisor to lead our sales initiatives at Equivity.Key ResponsibilitiesCollaborate with the sales manager to plan and execute sales strategies, ensuring alignment with company goals and objectives.Lead the sales team in achieving exceptional results, driving sales...
-
Sales Agent
hace 2 meses
Mexicali, México Equivity, Inc. - Mexico A tiempo completo**Join Our Team as a Sales Support Agent at Equivity!** At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Sales Support Agent to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, you'll support the procedures...
-
Sales Manager
hace 7 meses
Mexicali, México Sierra Aluminum A tiempo completoDescripción y detalle de las actividades - Responsible for bringing together qualified and prospective accounts. - Understanding fully, the prospective customer’s requirements and making sure that they are a fit with the manufacturing capabilities. - Take ownership of the account. - Provide written proposals for new and existing accounts. - Establish all...
-
Sales Supervisor
hace 6 días
Mexicali, México Equivity A tiempo completo**Join Our Team as a Sales Supervisor at Equivity!** **At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate**and dedicated Sales Supervisor to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, you'll lead our sales initiatives with a...
-
Sales Supervisor
hace 2 meses
Mexicali, México Equivity A tiempo completo**Join Our Team as a Sales Supervisor at Equivity!** **At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate **and dedicated Sales Supervisor to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, you'll lead our sales initiatives with a...
-
Sales Supervisor
hace 1 mes
Mexicali, México Equivity A tiempo completo**Join Our Team as a Sales Supervisor at Equivity!** **At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate **and dedicated Sales Supervisor to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role at Equivity, you'll lead our sales initiatives with a...
-
Sales Representative
hace 1 mes
Mexicali, Baja California, México Equivity, Inc. - Mexico A tiempo completo**Company Overview:**We are Equivity, Inc. - Mexico, a leading organization in the industry.At Equivity, we strive to create a workplace where every team member thrives and contributes to our collective success.Salary: We offer an attractive salary range of $35,000-$45,000 per annum, depending on experience and performance.Job Description:We are seeking a...