Helpdesk Specialist

hace 3 semanas


Guadalajara, México NTT DATA A tiempo completo

We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico.

BMW pipeline for German speakers in Mexico

NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara.

Location: Guadalajara, Jalisco. Mexico.

**Requirements**:

- Availability to work 45 hours per week
- Interest in working at any shift
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service

We Offer:

- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company

Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

**NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


  • Helpdesk Specialist

    hace 3 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 3 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Helpdesk Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Specialist Full Time to join our team in MexicoLocation: Fully remote.*Requirements: Availability to work 45 hours per week Interest in working at any shift (rotational shifts, morning, afternoon and night) Advanced...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week -...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week -...

  • Helpdesk Specialist

    hace 1 semana


    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Helpdesk Specialist

    hace 1 semana


    Guadalajara, México Hashmap A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...


  • Guadalajara, Jalisco, México Skilled Wound Care A tiempo completo

    We are seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing clinical support through various communication channels, such as phone, text,...


  • Guadalajara, México VIPRE Security Group A tiempo completo

    Join an energetic team in one of the hottest growing sectors in software—Cybersecurity. Tier 1 Product Support Specialist **Essential Duties and Responsibilities** - Promote and maintain a high quality, professional, service-oriented company image among internal and external customers. - Educate and train customers on their security solutions providing...


  • Guadalajara, México Amber Studio A tiempo completo

    **About the Role** We are looking for a colleague in our IT Department as **Senior IT Specialist **role located in Guadalajara, Mexico, who will help us support and maintain the computer systems of the organisation, maximizing uptime. **Skills and qualifications**: - Strong knowledge of OS such as Microsoft Windows, MacOS and Linux. - Installing and...


  • Guadalajara, México OEC Group A tiempo completo

    **_OEC Group offers competitive salary, great benefits, opportunities for professional growth and so much more!_** **What We're Looking For...** - L3** Level Engineer **to join our IT helpdesk support team to provide technical support to end users. **_The position is 100% onsite, in our Guadalajara, Jalisco office._**: - At least 2-5 years experience...


  • Guadalajara, México OEC Group A tiempo completo

    **_OEC Group offers competitive salary, great benefits, opportunities for professional growth and so much more!_** **What We're Looking For...** - L3** Level Engineer **to join our IT helpdesk support team to provide technical support to end users. **_The position is 100% onsite, in our Guadalajara, Jalisco office._**: - At least 2-5 years experience...


  • Guadalajara, Jalisco, México Amber Studio A tiempo completo

    About the RoleWe are looking for a colleague in our IT Department as Senior IT Specialist role located in Guadalajara, Mexico, who will help us support and maintain the computer systems of the organisation, maximizing uptime.Skills and qualifications: Strong knowledge of OS such as Microsoft Windows, MacOS and Linux. Installing and configuring hardware and...


  • Guadalajara, Jalisco, México OEC Group A tiempo completo

    _OEC Group offers competitive salary, great benefits, opportunities for professional growth and so much more_What We're Looking For... L3 Level Engineer to join our IT helpdesk support team to provide technical support to end users. _The position is 100% onsite, in our Guadalajara, Jalisco office._: At least 25 years experience working in an IT helpdesk role...


  • Guadalajara, Jalisco, México OEC Group A tiempo completo

    _OEC Group offers competitive salary, great benefits, opportunities for professional growth and so much more_What We're Looking For... L3 Level Engineer to join our IT helpdesk support team to provide technical support to end users. _The position is based in Guadalajara, Jalisco Mexico._ At least 25 years experience working in an IT helpdesk role providing...


  • Guadalajara, Jalisco, México Birdman A tiempo completo

    Are you ready to build something meaningful?-_ Take flight at Birdman_**The Company: Birdman is the leading plant-based supplements and food company in Mexico. At Birdman we strive to facilitate the transition towards healthier, more sustainable, and cruelty-free food consumption habits through delicious and nutritious plant-based products that customers...


  • Guadalajara, México IBM A tiempo completo

    Introduction As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...


  • Guadalajara, Jalisco, México IBM A tiempo completo

    IntroductionAs a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...