Customer Support Specialist

hace 2 semanas


Hermosillo, México Listen Trust A tiempo completo

**Job Opening: Customer Support Specialist**

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you

**Position**: Customer Support Specialist
**Location**: Hermosillo, Sonora

**Job Type**: Full-time

**About the Role**:
As a Customer Support Specialist for our program, you will be responsible for handling customer inquiries and issues related to RMA and e-commerce. You will play a critical role in ensuring customer satisfaction by providing timely and effective solutions to their concerns.

**Responsibilities**:

- Respond to customer inquiries and resolve issues related to RMA and e-commerce.
- Utilize Zendesk and other relevant tools to manage and track customer tickets.
- Work independently to handle a variety of customer cases, ensuring accuracy and efficiency.
- Collaborate with team members to address complex issues and escalate when necessary.

**Qualifications**:

- Strong communication skills, both verbal and written.
- Experience working in a customer support or similar role preferred.
- Familiarity with Zendesk or similar CRM platforms is a plus.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.

**Benefits**:

- Competitive salary
- Opportunities for career growth and advancement

**How to Apply**:
If you are ready to join a dynamic team and make a difference in the lives of our customers, please submit your resume. We look forward to hearing from you

**Salary**: $2,496.00 - $3,696.00 per week

Work Location: Hybrid remote in 83270, Hermosillo, Son.


  • Customs Specialist

    hace 7 días


    Hermosillo, Son., México PSC Industries A tiempo completo

    i Ad Customer Service Specialist As a Customer Success Specialist, you will be responsible for the overall health and retention of Demandforce accounts. You will be expected to onboard accounts, proactively reach out to improve health based on Gainsight triggers, conduct quarterly/annual business reviews, and ha ... i Ad Customer Experience...

  • Customer Support Manager

    hace 4 semanas


    México, Hermosillo, Son. APS Personeelservice A tiempo completo

    Functieomschrijving Customer Support Manager Haal jij energie uit het binnenhalen en onderhouden van klantrelaties? Dan is deze functie als Customer Support Medewerker dé functie voor jou! Naast het onderhouden en opbouwen van klantrelaties ga je ook de Accountmanagers ondersteunen met het werven van nieuwe klanten. Het betreft een fulltime functie...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Hermosillo, México Intugo A tiempo completo

    Our mission is to connect brands to the customers and customers to the solutions they need by delivering compelling experiences. We facilitate connections through world-class customer experience management (CXM) and business process outsourcing (BPO). Our company delivers different services: Customer Support, deliver inbound, outbound and omnichannel...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service

    hace 4 semanas


    Hermosillo, México Intugo A tiempo completo

    PROFILE: - Associate degree or higher preferred. - Previous experience in a telephonic or personal customer contact position is preferred. - Customer service orientation. - Excellent communication skills, written and verbal. - Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers. JOB DESCRIPTION: This...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Remoto

    hace 4 semanas


    Hermosillo, México Intugo Call Center A tiempo completo

    Their mission is to connect brands to their customers and customers to the solutions they need by delivering compelling experiences. They facilitate connections through world-class customer experience management (CXM) and business process outsourcing (BPO). They deliver different services: Customer Support, deliver inbound, outbound and omnichannel services...


  • Hermosillo, México Intugo A tiempo completo

    **Responsibilities**: - Supervise and support a team of customer service representatives to achieve performance goals and deliver outstanding service. - Provide guidance, coaching, and feedback to team members to enhance their skills and improve customer interactions. - Monitor team performance and identify areas for improvement, implementing strategies to...


  • Hermosillo, México INOVANI A tiempo completo

    **ANALISTA DE CUSTOMER EXPERIENCE & BUSINESS SUPPORT** **Hermosillo, Son.** **Requisitos**: - Licenciatura en Ing. Mecánica, industrial o ambiental concluida o afín. - Experiência laboral, Uno a dos años a cargo de auditorías internas. Dos años en algún puesto administrativo o en taller dentro de talleres o centros de servicio. - Disponibilidad...

  • Customer Success Manager

    hace 4 semanas


    Hermosillo, México ProducePay A tiempo completo

    We are seeking a dynamic Customer Success Manager who will become an important member of the Marketplace team at ProducePay. We are a cross-functional team composed of a product manager, engineers, designers, and dedicated salespeople. The Customer Success Manager will be responsible for owning the customer journey of each ProducePay customer to ensure a...

  • Customer Service Agent

    hace 7 días


    Hermosillo, México Intugo A tiempo completo

    **International company looking for talent to join our team!** Their mission is to connect brands to their customers and customers to the solutions they need by delivering compelling experiences. They facilitate connections through world-class customer experience management (CXM) and business process outsourcing (BPO). They deliver different services:...


  • Hermosillo, México Vadodevs A tiempo completo

    **Digital Marketing Specialist** **About The Role** The Digital Marketing Specialist will spearhead the company’s predominantly digital marketing efforts, collaborating closely with the President & CEO. We are seeking a proactive, organized, and creative individual with robust writing and digital marketing skills, focused on achieving tangible outcomes,...

  • Collections Agent

    hace 4 semanas


    Hermosillo, México Support Services Group México A tiempo completo

    You are in the right place! Join us today, be part of the fastest-growing call center in town, and be part of the Elite SSG team. **At Support Services Group Mexico, 95% of leadership is hired from within. **Working here, you’ll have a job that is both rewarding and engaging. Our mission is to provide the highest quality of support to our...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives. **What your background should look...


  • Hermosillo, México Intugo A tiempo completo

    **About the role**: We are looking for an Application Support developer to join our team. The team owns technical support of our products, including ticket processing, issue analysis and resolution, and communication with internal stakeholders on our business and R&D teams. This position prioritizes issue resolution, but also has the capability to make...

  • Marketing Specialist

    hace 4 semanas


    Hermosillo, México Gila Software A tiempo completo

    DESCRIPTION: As a Marketing Specialist, you will play a vital role in executing the channels' roadmap aligned with the overall Marketing Strategy. You will be responsible for creating, designing, and reviewing impactful social media campaigns, researching and crafting compelling content for our website, and driving the execution of SEO strategies to enhance...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products...


  • Hermosillo, México e-Valorem A tiempo completo

    Profesionista Bilingüe, en carreras como administración, ingeniería, turismo, negocios y comercio internacional. Experiência mínima de 2 años en atención al cliente, administración, manejo de controles y reportes. Dominio de Inglés 90 - 95%. Indispensable Disponibilidad inmediata Horario de 7:30 a 5:00 pm de lunes a viernes Tipo de puesto:...