Revenue Operations Manager

Location: Remote - EST Hours Type: Full-time Reports to: Founder (CEO) About the Role We are a growing, founder-led digital marketing agency that works with mid-market and enterprise clients. This role exists to help create consistent, qualified sales opportunities by improving and managing our existing lead generation channels. This is a hands-on execution role focused on iteration, coordination, and accountability — not a branding or creative-first position. What You'll Be Responsible For: Lead Generation & Channel Improvement You will actively work on improving performance across our current channels, including: - Cold email: collaborating with our outbound partner to review targeting, messaging, and replies, and iterating based on results - Social content (LinkedIn and potentially Twitter): planning content themes and directions, and coordinating execution with our internal team - Inbound & other channels: ensuring all leads are reviewed, followed up on, and properly qualified The goal is not to "do everything," but to make each channel better over time. Lead Generation & Channel Management You will be responsible for managing and improving performance across our existing lead channels, with a focus on execution, follow-up, and continuous improvement. This includes: - Cold email: working directly with our outbound partner to review targeting, messaging, replies, and follow-up; identifying what is and isn't working and iterating regularly - Social channels (LinkedIn, Twitter, Reddit Etc.): planning content themes and directions, coordinating execution with our internal team, and reviewing performance to refine what gets posted - Website & inbound leads: Managing and tracking all leads that come through our website Ensuring every inbound lead is reviewed, followed up on, and properly qualified. Maintaining clear visibility into where leads come from, how they move through the pipeline, and where they drop off A key part of this role is protecting the founder's time by ensuring only qualified opportunities move forward. Reporting & Communication - Maintain clear tracking of leads, sources, and outcomes - Provide a concise weekly update covering: - Leads received - Qualified opportunities - Calls booked - Key observations or issues This role works closely with the founder to surface insights and keep lead generation organized and predictable. What This Role Does Not Include - Closing sales or running sales calls - Setting pricing or service packages - Managing paid advertising campaigns - Brand strategy or long-term positioning work This role focuses on execution and improvement, not closing or high-level strategy. Who This Role Is a Good Fit For This role may be a strong fit if you have experience as: - A revenue or growth operations manager at a small agency or service business - A demand generation or outbound-focused marketer working with high-ticket services - An SDR or similar role in a small or mid-sized company, especially where lead volume was limited but high value You should be comfortable with: - Low to moderate lead volume - Iterating quickly based on feedback - Following up consistently - Working with contractors and internal team members - Being accountable to clear metrics Skills & Traits We Value - Strong written and spoken English - Good judgment and attention to detail - Comfort giving direction and feedback - Organized and process-oriented - Reliable and self-directed What Success Looks Like After 60–90 days, success means: - Lead flow is clearly tracked and organized - Fewer low-quality or unqualified sales calls - Improved consistency across lead channels - Reduced founder involvement in lead management How to Apply Please email Austin@SEOforEcommerce.com and include: - A brief overview of relevant experience - An example of how you improved lead quality or lead flow in a past role - How you typically decide whether a lead is worth a sales conversation Final Note This role has clear ownership and impact. It's well-suited for someone who enjoys improving systems, coordinating execution, and working closely with leadership.