People & Talent Partner

hace 11 horas

Ciudad Juárez, México nuDesk A tiempo completo

About us
nuDesk is redefining how people and AI work together to drive business growth. We build smarter, faster, and more human-centered operations for our clients across the financial and technology sectors. Our team connects innovation with purpose — and we're growing our presence in Mexico City to power the next generation of nearshore talent excellence.
About the Role
We're looking for a
People & Talent Partner
to be the heart of our Mexico City operations. This is a hands-on, high-impact hybrid role that combines
Recruiting Leadership, People Partnership, and HR Coordination
. You'll be the local face of our culture — driving hiring excellence, supporting our people, and building bridges between CDMX and HQ.
What You'll Do
Talent Acquisition (75%)
Own end-to-end recruiting for nuDesk and select client roles — from intake to offer.
Partner directly with hiring managers and client leads to define scorecards and KPIs.
Proactively source top talent using modern tools and personalized outreach.
Track and report recruiting analytics (time-to-slate, acceptance rate, retention).
Champion our employer brand in the CDMX market and shape nearshore hiring strategy.
Employee Experience & People Partnership (15%)
Serve as the first-line People Partner for CDMX employees — building trust and engagement.
Lead onboarding and engagement initiatives to ensure a strong connection from day one.
Mediate and coach managers through employee relations matters.
Organize meetups, rituals, and activities that create belonging in a hybrid environment.
HR Coordination & Administration (10%)
Coordinate with HQ (Mazatlán) on compliance, payroll, and HR operations.
Support IMSS, SGMM, benefits, and documentation processes.
Help scale HR systems and policies as nuDesk grows.
Who You Are
At least 5 years of progressive experience in Recruiting and People Operations.
Proven success hiring professional roles (fintech, operations, or customer success preferred).
Bilingual (English–Spanish); confident communicating with clients and HQ.
Familiar with HR tools, ATS systems, and ideally AI-driven sourcing solutions.
Strong project management, communication, and relationship-building skills.
Highly proactive, organized, empathetic, and adaptable — you make things happen.
What You'll Love About Working Here
Join a fast-growing AI and people operations company with global clients.
Be part of the team building nuDesk's CDMX hub from the ground up.
Work closely with senior leadership and influence company culture directly.
Competitive compensation, IMSS + SGMM benefits, and a performance bonus structure.
Work Mode:
100% On-site (Mexico City coworking space TBD).
Ready to build the future of People & Talent in Mexico?
Apply now and tell us why you're excited about joining nuDesk

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