People & Talent Partner

hace 1 día

Ciudad de México, Ciudad de México nuDesk A tiempo completo

About us

nuDesk is redefining how people and AI work together to drive business growth. We build smarter, faster, and more human-centered operations for our clients across the financial and technology sectors. Our team connects innovation with purpose — and we're growing our presence in Mexico City to power the next generation of nearshore talent excellence.

About the Role

We're looking for a
People & Talent Partner
to be the heart of our Mexico City operations. This is a hands-on, high-impact hybrid role that combines
Recruiting Leadership, People Partnership, and HR Coordination
. You'll be the local face of our culture — driving hiring excellence, supporting our people, and building bridges between CDMX and HQ.

What You'll Do

Talent Acquisition (75%)

  • Own end-to-end recruiting for nuDesk and select client roles — from intake to offer.
  • Partner directly with hiring managers and client leads to define scorecards and KPIs.
  • Proactively source top talent using modern tools and personalized outreach.
  • Track and report recruiting analytics (time-to-slate, acceptance rate, retention).
  • Champion our employer brand in the CDMX market and shape nearshore hiring strategy.

Employee Experience & People Partnership (15%)

  • Serve as the first-line People Partner for CDMX employees — building trust and engagement.
  • Lead onboarding and engagement initiatives to ensure a strong connection from day one.
  • Mediate and coach managers through employee relations matters.
  • Organize meetups, rituals, and activities that create belonging in a hybrid environment.

HR Coordination & Administration (10%)

  • Coordinate with HQ (Mazatlán) on compliance, payroll, and HR operations.
  • Support IMSS, SGMM, benefits, and documentation processes.
  • Help scale HR systems and policies as nuDesk grows.

Who You Are

  • At least 5 years of progressive experience in Recruiting and People Operations.
  • Proven success hiring professional roles (fintech, operations, or customer success preferred).
  • Bilingual (English–Spanish); confident communicating with clients and HQ.
  • Familiar with HR tools, ATS systems, and ideally AI-driven sourcing solutions.
  • Strong project management, communication, and relationship-building skills.
  • Highly proactive, organized, empathetic, and adaptable — you make things happen.

What You'll Love About Working Here

  • Join a fast-growing AI and people operations company with global clients.
  • Be part of the team building nuDesk's CDMX hub from the ground up.
  • Work closely with senior leadership and influence company culture directly.
  • Competitive compensation, IMSS + SGMM benefits, and a performance bonus structure.

Work Mode:
100% On-site (Mexico City coworking space TBD).

Ready to build the future of People & Talent in Mexico?

Apply now and tell us why you're excited about joining nuDesk

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