Inbound Sales Team Manager

Hace 3 días

Zamora, México Bullpen Talent Jornada completa
Inbound Sales Team Manager

Location:
Remote (LATAM)

Working Hours
U.
S. Pacific Time Compensation: $1,800 USD per month. Additional bonuses may be available based on performance. Bullpen Talent is hiring an Inbound Sales Team Manager for a U.
S. home renovation company. The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments. Homeowners contact the company directly to:
- Request renovation / construction estimates
- Schedule appointments
- Reschedule appointments
- Ask questions about services
- Follow up on projects We are looking for someone who has previously built and managed this type of team. Responsibilities
- Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives
- Create processes, scripts, and training materials
- Ensure inbound leads are answered quickly and professionally
- Monitor team performance and quality
- Coach underperforming team members
- Maintain strong appointment booking rates
- Keep the team motivated, accountable, and productive
- Report results and recommend improvements Requirements
- Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)
- Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives
- Experience recruiting and managing lower-cost remote staff
- Experience creating processes and training programs
- Strong English communication skills
- Available during U.
S. business hours
- Extremely reliable Ideal Candidate You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments. You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level. Compensation: $1,800 USD per month, plus bonuses after several months of performance. To Apply Please tell us:
- What type of home services company you worked for
- How many people you managed
- Where the team was located
- How you recruited the team
- What results the team achieved