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Key Responsibilities
- Inspect vehicles involved in accidents, collisions, or damage claims, either on-site or through digital assessments. - Evaluate vehicle damage and determine repair methods, labor hours, and parts requirements. - Prepare detailed damage assessment reports and cost estimates using approved appraisal systems. - Verify coverage and ensure claims comply with policy terms and insurance guidelines. - Coordinate with repair shops, body shops, dealers, and insurance adjusters to validate repair scopes and costs. - Review supplements and re-inspections when additional damage is identified. - Ensure accurate documentation, photos, and records are maintained for each claim. - Support claims resolution by providing technical guidance and appraisal justification. - Identify potential fraud, inconsistencies, or non-compliant repair practices and escalate as needed. - Comply with internal procedures, regulatory requirements, and service-level agreements (SLAs).
Requirements
- Bachelor's degree or technical certification in Automotive Technology, Engineering, Administration, or a related field. - No more than 2 years of experience as a car insurance appraiser, estimator, or automotive damage assessor in corporate or administrative position in an insurance company. - Experience working with OEM-certified repair centers and dealer networks - Familiarity with insurance claims processes and appraisal methodologies. - Professional English proficiency is a must "At BYD Mexico, we promote equal employment opportunities and respect for diversity. All our job openings are open to talented individuals regardless of gender, age, origin, orientation, identity, or any other condition. Our hiring decisions are based on each person's merits, competencies, and values, in strict compliance with Mexican legislation"
