Retail Account Lead

Position Summary:

The Account Lead will be responsible for leading the Daymon Mexico Private Brand team inside of one of the most important retailers in Mexico. This role requires deep expertise in best-in-class private brands, retail, brand development, product management and cross-functional program leadership.

The ideal candidate must combine strategic thinking, project leadership, commercial acumen, and strong capability to coordinate multiple stakeholders across Marketing, Commercial, Quality, Supply Chain and external suppliers.

This position is responsible for ensuring the successful delivery of all strategic and operational components of the Private Brand program: covering PB Strategy, Brand Development, Product Development, Quality Assurance, Category Management, Governance and Culture.

Main Responsibilities:

- Business/Functional Results
- Achieve budgeted goals for financials
- Analyze and determine the most crucial needs of the assigned customer team and align the organization and talent to deliver on those needs in alignment with the customer.
- Support account team in the development of sales plans
- Relationship management with customers – clearly defined matrices for accountability
- Increase Daymon business connectivity with customers
- Managing Execution
- Ensure execution of the shareholders mapping to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account
- Allocate resources at the account level
- Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
- Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
- Ensuring appropriate amount of support (time & resource allocation) for our top relationships
- Generating Talent
- Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
- Motivates, directs and inspires on-site teams to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
- Driving Employee Satisfaction: Continuously enhance the trust and work experience of associates to make Daymon a desired workplace
- Identify expected level of decision-making and expected level of risk-taking for team members
- Strategic Leadership
- Execute new strategic initiatives for the account
- Elevate the conversation with customer to the strategy level
- Manage the Daymon value equation with the senior team of customer and ensuring it is understood and advanced
- Support, provide guidance with customer issues relating to cost/value
- Foster thought leadership within account team
- Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
- Managing Relationships
- Owns relationships with assigned customer and suppliers
- Directs, delegates and empowers effectively

Position Requirements:

Experience Required

- Bachelor’s degree required; MBA/Graduate Degree preferred
- 10+ years of CPG and/or retail experience
- Experience in building and nurturing brands; private brand management a plus
- Demonstrated ability to lead and develop teams

Functional Knowledge and Business Expertise Required

- Solid background and demonstrated ability to bring together a diverse team
- Ability to contribute to setting and achieving budgets
- Proven track record of developing talent, and ability/willingness to mentor associates
- Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
- Highly effective in building and maintaining customer and associate relationships

Attributes/Competencies

- Building Effective Teams
- Customer Focus
- Critical Thinking
- Developing Direct Reports and Others
- Drive for Results
- Influencing
- Informing
- Integrity and Trust
- Interpersonal Savvy
- Managerial Courage
- Manages Diversity
- Managing and Measuring Work
- Personal Learning