Sales Manager

We are looking for a Sales Manager to join our leadership team at Royalton Hotels & Resorts, responsible for driving revenue growth, strengthening market presence, and ensuring the successful execution of the hotel's commercial strategy.

At Royalton Hotels & Resorts, we are EPIC people.

Our Values

The success of Royalton Hotels & Resorts is driven by our entrepreneurial, passionate, innovative, and customer-centric hosts. Be EPIC.

The Sales Manager is responsible for:

- Developing and executing the hotel's sales strategy to achieve revenue, occupancy, and market share objectives.
- Managing and expanding relationships with key accounts, corporate clients, travel agencies, wholesalers, OTAs, and tour operators.
- Leading and motivating the Sales team to meet and exceed sales targets and KPIs.
- Identifying and developing new business opportunities across leisure, corporate, groups, and MICE segments.
- Working closely with Revenue Management, Marketing, Reservations, and Operations to ensure commercial alignment and optimal pricing strategies.
- Preparing, negotiating, and managing commercial contracts and agreements in line with brand standards and profitability goals.
- Analyzing market trends, competitor performance, and sales reports to support data-driven decision-making.
- Conducting sales calls, site inspections, trade shows, and industry events to strengthen brand presence and client relationships.
- Supporting pre-opening or repositioning initiatives when required.
- Ensuring compliance with corporate sales policies, brand standards, and reporting guidelines.

The ideal candidate has:

- Minimum 5 years of experience in hotel sales within the hospitality industry, preferably in luxury or all-inclusive resorts.
- Proven experience managing revenue-driven sales strategies and leading high-performing commercial teams.
- Strong knowledge of hotel sales channels, including direct sales, corporate, groups, wholesalers, and OTAs.
- Solid understanding of key hospitality KPIs such as Occupancy, ADR, RevPAR, and Market Share.
- Advanced English proficiency (written and spoken).
- Excellent negotiation, communication, and relationship management skills.
- Strong analytical, organizational, and strategic planning capabilities.
- Ability to perform effectively in fast-paced, results-driven, and multicultural environments.
- Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
- Proficiency in hotel systems and tools such as PMS, CRM, RMS, and MS Office. Experience with Marriott systems (MARSHA) is a strong advantage.

Don't miss the opportunity to join one of the Caribbean's most dynamic and fast-growing all-inclusive resort brands.