Client Services Specialist

hace 5 días


Mexico City Remoto Workforce A tiempo completo

We're Hiring: Client Services Specialist (House Cleaning Services) Location Remote – Mexico Schedule Monday to Friday 9:00 am – 6:00 pm MST / 10:00 am – 7:00 pm CDMX Salary & Benefits Direct/Contractor (MXN): $20,000 - $22,000 monthly + Benefits About the Role: This is a customer service–focused position with administrative duties. You will be the main point of contact for clients, guiding them through services, answering questions, and ensuring a seamless experience. Core Responsibilities Client Interaction Handle all inbound calls from current and prospective clients. Perform scheduled and unscheduled "discovery calls" (20–30 min each) using an established script and questionnaire. Provide service quotes verbally and via email using internal software. Manage a leads spreadsheet to ensure timely follow-up. Conduct follow-up calls after first-time services to confirm satisfaction and offer ongoing service options. Administrative Support Text updates and transfer cases outside admin scope (HR, billing, escalations, etc.). Daily timesheet confirmation. Conduct screening calls for new candidates. Reply to Google reviews. General communication with clients and cleaning crew as needed. Requirements 2–4 years in customer service (direct client interaction). Experience explaining services Administrative experience: scheduling, spreadsheets, tracking communication. Proficiency in Microsoft Office (especially Excel). Ability to navigate basic software / CRM tools. Advanced English Ability to multitask & prioritize Join Us If you're looking for a role where your voice matters, where you're trusted to own your work, and where every day brings new challenges (and real impact) — this is the place. We're not just hiring talent, we're building a team that cares, grows, and makes customers feel valued. Ready to be part of something meaningful?



  • Mexico City Remoto Workforce A tiempo completo

    We're Hiring: Client Services Specialist (House Cleaning Services) Location Remote – Mexico Schedule Monday to Friday 9:00 am – 6:00 pm MST / 10:00 am – 7:00 pm CDMX Salary & Benefits Direct/Contractor (MXN): $20,000 - $22,000 monthly + Benefits About the Role: This is a customer service–focused position with administrative duties. You will be the...


  • Mexico City Remoto Workforce A tiempo completo

    We're Hiring: Client Services Specialist (House Cleaning Services) Location Remote – Mexico Schedule Monday to Friday 9:00 am – 6:00 pm MST / 10:00 am – 7:00 pm CDMX Salary & Benefits Direct/Contractor (MXN): $20,000 - $22,000 monthly + Benefits About the Role: This is a customer service–focused position with administrative duties. You will be the...


  • Mexico City GC Realty & Development A tiempo completo

    A leading property management company is seeking a Client Services Specialist in Mexico City. Responsibilities include managing client communication, providing financial and operational support, and coordinating closely with internal teams. The ideal candidate will have at least 4 years of experience in residential property management and possess strong...


  • Mexico City GC Realty & Development A tiempo completo

    Join a Team That Owns It and Gets Stuff Done At GC Realty & Development client service isn’t about putting out fires—it’s about preventing them, communicating clearly and delivering the right solution the first time. We’re looking for a Client Services Specialist who takes ownership, moves fast and balances urgency with professionalism. If you thrive...


  • Mexico City GC Realty & Development A tiempo completo

    Join a Team That Owns It and Gets Stuff Done At GC Realty & Development client service isn’t about putting out fires—it’s about preventing them, communicating clearly and delivering the right solution the first time. We’re looking for a Client Services Specialist who takes ownership, moves fast and balances urgency with professionalism. If you thrive...


  • Mexico City Gcrealtyinc A tiempo completo

    Join a Team That Owns It and Gets Stuff DoneAt GC Realty & Development, client service isn't about putting out fires—it's about preventing them, communicating clearly, and delivering the right solution the first time.We're not looking for someone who avoids tough conversations or waits to be told what to do. We're looking for a Client Services Specialist...


  • Mexico City GC Realty & Development, LLC A tiempo completo

    Join a Team That Owns It and Gets Stuff DoneAt GC Realty & Development, client service isn't about putting out fires—it's about preventing them, communicating clearly, and delivering the right solution the first time.We're not looking for someone who avoids tough conversations or waits to be told what to do. We're looking for a Client Services Specialist...


  • Mexico City Gcrealtyinc A tiempo completo

    A leading property management firm in Ciudad de México seeks a Client Services Specialist. This role focuses on client communication and proactive management of property owners’ needs. Ideal candidates will have at least 2 years of experience in property management and strong problem-solving skills. The position offers remote work options and a starting...


  • Mexico City GC Realty & Development, LLC A tiempo completo

    Join a Team That Owns It and Gets Stuff Done At GC Realty & Development, client service isn't about putting out fires—it’s about preventing them, communicating clearly, and delivering the right solution the first time. We're not looking for someone who avoids tough conversations or waits to be told what to do. We're looking for a Client Services...


  • Mexico City GC Realty & Development, LLC A tiempo completo

    Join a Team That Owns It and Gets Stuff Done At GC Realty & Development, client service isn't about putting out fires—it’s about preventing them, communicating clearly, and delivering the right solution the first time. We're not looking for someone who avoids tough conversations or waits to be told what to do. We're looking for a Client Services...