Market Research Operations Analyst

hace 3 semanas


Tuxtla, México Rappi A tiempo completo

Es hora de unirte a Rappi y mostrarle al mundo cómo cambiamos paradigmas ️ Vemos oportunidades donde otros ven problemas. ️ Vemos cercanía donde otros ven distancia. ️ Vemos adrenalina donde otros ven presión. En Rappi todos somos capaces de TODO: aquí las oportunidades son para todos, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiencia. ¿Listo para entregar magia con nosotros? Revisa Cómo Impactarás Nuestro Ecosistema Garantizar que el área de Market Research opere sin fricción: briefs → cuestionarios → campo → bases → reportes. Este rol es clave para que los analistas e insights se dediquen a analizar, mientras tú aseguras el orden, el calendario, la ejecución, los proveedores, el presupuesto y los repositorios. #128204; Responsabilidades Clave Coordinar el ciclo completo de estudios cuanti & cuali (internos + agencias). Cargar, programar y monitorear encuestas (tasas de respuesta, muestra, calidad). Asegurar calidad operativa del campo: lógicas, bases, inconsistencias, codificación. Mantener actualizado el repositorio de estudios + plantillas + briefs . Control de budget + POs + facturación + proveedores . Gestionar el tráfico de solicitudes desde CMO, Brand, Producto, países. Monitorear deadlines, SLAs y comunicar avances. Coordinar con BI/Data para integraciones básicas de bases (no análisis profundo). #129513; Requisitos ~1–3 años en: investigación de mercados, operaciones de marketing, traffic o data. ~ Experiencia en carga y administración de encuestas online (cualquier herramienta). ~ Excel intermedio y manejo de bases. ~ Familiaridad con metodologías cuantitativas/ cualitativas. ~ PLUS, no obligatorio: ~ BI / dashboards / integraciones ~ Procesos administrativos (POs, facturas, procurement) #127919; Habilidades que buscamos Ultra organizado/a + seguimiento + cero chaos. Ama los deadlines. Obsesión por orden documental. Capaz de escalar riesgos antes de incendios #128293; Comunicación clara con múltiples stakeholders. NOTA: Asegurate que tu perfil y/o CV estén actualizados.



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