Customer Development Executive
hace 2 semanas
The Customer Development Executive is responsible for developing and supporting the partnership between Colgate and a group of Customers/stores in an assigned territory or in a given geography for a key account in order to deliver net sales, distribution volume, NPAT, and market share targets. The Customer Development Representative/ Executive plays an integral role in driving consumer demand by:
Customer Relationship
- Building relationships with key contacts (e.g., buyers, store managers) and providing customers with objective and trustworthy analysis of their business in order to ensure that Customers carry an appropriate portfolio of Colgate products that receive optimal exposure at the retail store level.
- Proactively understanding the customer's needs and developing business solutions to meet Colgate and customer requirements.
- Conducting regular business reviews and follow-up on sales activity, new products, customer service, receivables, and claims.
- Interpreting sales reports to identify problems and new opportunities for Colgate and the customer(s).
- Maximize account P&L for selected accounts.
Sales Planning and Management
- Developing and executing customer plans that profitably increase sales volume, distribution and market share
- Working with logistics to plan, analyze, and forecast customer(s) needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable.
- Providing customer and shopper insights to drive incremental growth opportunities.
- Monitoring activity at store level and communicating competitive, category, and product (e.g., pricing, product assortment, promotion and placement) information impacting sales results to customer marketing and Customer management so that they can proactively respond with new strategies and tactics.
- Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space/Planogram) are in compliance with plans and are successfully executed.
- Providing effective coverage and visiting assigned stores/customers with required frequency.
- Tracking KPIs and taking action to improve performance.
What we're looking for:
- Data analysis and Excel management capabilities
- Presentation skills
- Strong communication skills
- Ability to work collaboratively
What do you need to apply?
- Concluded Bachelor's Degree
- At least 1 year of sales experience
- Strong Client Portfolio management knowledge
- Intermediate-Advanced proficiency in English
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