Virtual Account Manager

hace 4 semanas

Cancún, México HBX Group A tiempo completo

Job Title Account Manager Location and Work Model Cancún Hybrid/ Guadalajara Remote

We are looking for a proactive and strategic Account Manager to join our team. You will be responsible for managing a portfolio of hotel partners, building strong relationships, and driving commercial performance. Your role will focus on optimizing partner performance, negotiating tailored commercial agreements, and delivering long-term, joint-value growth.

Digital Enablement: Promote digital tools and partner portal capabilities to enhance partner engagement and self-service efficiency
Represent HBX at industry events and networking opportunities.
Portfolio & Performance Management : Monitor KPIs and performance metrics. Collaborate with Account Optimization Managers to ensure optimal commercial conditions. Identify opportunities through market trend analysis.
Implement strategic plans aligned with regional and company goals. Prioritize partner interactions and support ecosystem integration with tailored product offerings.
Improve contracting quality to drive conversion and revenue growth.
Provide feedback for continuous improvement and support regional standardization.

Strategic Relationship Management
Skilled in consultative selling and understanding partner needs.
Commercial Acumen & Negotiation
Strong negotiation skills with experience in structuring tailored commercial agreements.
Understanding pricing, inventory, and distribution strategies in the hospitality sector.
Data-Driven Decision Making
Proficient in analyzing performance data and market trends to inform strategy.
Knowledge of hotel revenue management principles and Travel Products.
Experience in identifying growth opportunities and optimizing partner performance.
Data analysis & KPIs and metrics monitoring
~ Microsoft Excel

Business Intelligence tools knowledge for data visualization & comprehension
~ Tableau, Power BI, QlickView or similar

Microsoft Power Point

CRM platforms basic knowledge for data consultation & tracking interactions
~ Salesforce, HubSpot, Zoho or similar

Sales Enablement tools knowledge
~ Qualifications in Business Administration, Tourism Management, or a related field.
~3+ years of experience in commercial roles with direct parnter interaction.
~ Proven experience in contracting, negotiation, and account planning.
~ Fluent in English (spoken and written);

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