Collections Supervisor
hace 4 días
About the Role
AIG is seeking a highly skilled Collections Supervisor to join our team. As a Collections Supervisor, you will be responsible for leading a team of collections professionals to ensure timely and accurate collections of premiums from customers.
Key Responsibilities
- Reporting and Analysis: Prepare regular reports on key operational metrics and present them to senior management.
- Team Leadership: Provide effective leadership, conduct regular performance evaluations, and foster a positive work environment.
- Develop and Implement Strategies: Develop and implement strategies to optimize collections management.
- Relationship Management: Build and maintain strong relationships with clients.
- Performance Monitoring: Monitor the performance of the collections team and track key metrics.
- Process Improvement: Continuously assess and improve collections processes to enhance efficiency and effectiveness.
Requirements
- Bachelor's degree in Accounting or a related field.
- At least 3 years of experience as a Supervisor/Coordinator in the insurance industry.
- Excellent knowledge of insurance finance/accounting and collections processes.
- Proficient in Power BI, MS Office, and advanced Excel skills.
- Strong customer service and client relationship building skills.
AIG Benefits
AIG offers a range of employee benefits and resources to support our employees' health, savings, financial protection, and wellbeing. We also provide opportunities for professional development and career growth.
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