Collections Supervisor

hace 4 días


Ciudad de México, Ciudad de México AIG A tiempo completo
Collections Supervisor

About the Role

AIG is seeking a highly skilled Collections Supervisor to join our team. As a Collections Supervisor, you will be responsible for leading a team of collections professionals to ensure timely and accurate collections of premiums from customers.

Key Responsibilities

  • Reporting and Analysis: Prepare regular reports on key operational metrics and present them to senior management.
  • Team Leadership: Provide effective leadership, conduct regular performance evaluations, and foster a positive work environment.
  • Develop and Implement Strategies: Develop and implement strategies to optimize collections management.
  • Relationship Management: Build and maintain strong relationships with clients.
  • Performance Monitoring: Monitor the performance of the collections team and track key metrics.
  • Process Improvement: Continuously assess and improve collections processes to enhance efficiency and effectiveness.

Requirements

  • Bachelor's degree in Accounting or a related field.
  • At least 3 years of experience as a Supervisor/Coordinator in the insurance industry.
  • Excellent knowledge of insurance finance/accounting and collections processes.
  • Proficient in Power BI, MS Office, and advanced Excel skills.
  • Strong customer service and client relationship building skills.

AIG Benefits

AIG offers a range of employee benefits and resources to support our employees' health, savings, financial protection, and wellbeing. We also provide opportunities for professional development and career growth.


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