Home Health Care Specialist

hace 1 mes


Xico, México Icon Plc A tiempo completo
About ICON

At ICON, we pride ourselves on being a people-driven organization. Our diverse teams enable us to become a better partner to our customers and help us achieve our mission to advance and improve patients' lives.

We're driven by our 'Own It' culture, which is built on four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership, and Integrity. We strive to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point.

We're looking for talented individuals who share our vision and are passionate about making a difference. If you're driven by excellence and want to be part of a dynamic and supportive environment, we encourage you to apply.

Job Summary

This role is responsible for assisting the Supervisor Outsourcing with identifying clinicians from domestic homecare agencies and staffing networks, and assisting in identifying new homecare agencies.

Key Responsibilities
  1. Process clinician documentation, create clinician files, and process domestic homecare order processing through centralized order entry and tracking order fulfillment.
  2. Maintain a database of in-home clinicians, homecare agencies, and staffing firms.
  3. Participate in calls with preferred provider agencies.
Requirements

To be successful in this role, you'll need:

  • Bachelor's Degree
  • English speaking - fluent written and spoken
  • 1+ years experience in a similar area
  • Experience in Microsoft products, ability to enter information into databases, customer service background, and ability to call clients on the phone
Benefits of Working at ICON

We offer a competitive salary package, regular benchmarking against competitors, and annual bonuses that reflect delivery of performance goals. We also provide a range of health-related benefits to employees and their families, competitive retirement plans, and related benefits like life assurance.

At ICON, we're committed to providing a workplace free of discrimination and harassment. We're an equal opportunity and inclusive employer, and all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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