Home Health Operations Coordinator
hace 2 meses
We are a clinical research organisation driven by a vision to advance and improve patients' lives. Our diverse teams enable us to become a better partner to our customers, delivering excellence at every touch-point.
Our culture is built around four key values: Accountability & Delivery, Collaboration, Partnership, and Integrity. We strive to be the Clinical Research Organisation of choice in drug development.
In this dynamic environment, you will have the opportunity to work with talented individuals who share our vision. Your contributions will help shape an industry and make a meaningful impact on people's lives.
The Role: Home Health Operations CoordinatorThis position plays a critical role in assisting the Supervisor Outsourcing with identifying clinicians from domestic homecare agencies and staffing networks. You will assist in identifying new homecare agencies, processing clinician documentation, and maintaining a database of in-home clinicians, homecare agencies, and staffing firms.
**Key Responsibilities:**
- Process clinician documentation and create clinician files
- Process domestic homecare order processing through centralized order entry and track order fulfillment
- Maintain a database of in-home clinicians, homecare agencies, and staffing firms
- Participate in calls with preferred provider agencies
To succeed in this role, you will need:
- Bachelor's Degree
- English fluency (written and spoken)
- 1+ years of experience in a similar area
- Proficiency in Microsoft products and ability to enter information into databases
- Customer service background and ability to call clients on the phone
We offer competitive salary packages that are regularly benchmarked against industry standards. Our annual bonuses reflect delivery of performance goals, both ours and yours. In addition to a very competitive salary, we provide a range of health-related benefits to employees and their families, as well as competitive retirement plans and related benefits such as life assurance.
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent. We're committed to providing a workplace free of discrimination and harassment, where all qualified applicants receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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