Medical Information Specialist

hace 3 semanas


Xico, México Thermo Fisher Scientific A tiempo completo
About the Role

We are seeking a skilled Medical Information Specialist to join our team. As a key member of our organization, you will be responsible for providing accurate and timely medical information to healthcare professionals and patients.

Responsibilities
  • Provide technical and medical information to customers through various channels, including phone, email, and literature searches.
  • Analyze and research customer inquiries to ensure accurate and comprehensive responses.
  • Document interactions and maintain records in accordance with organizational, client, and regulatory guidelines.
  • Identify, record, and triage adverse events and product complaints according to established procedures.
  • Maintain knowledge of project and corporate policies, including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
  • Collaborate with internal and external contacts to resolve customer inquiries.
Requirements
  • Bachelor's degree in a life science or related field.
  • Minimum 1-2 years of experience in a similar role.
  • Excellent communication and analytical skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive salary range: $55,000 - $70,000 per year.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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