Operations Support Specialist 4
hace 1 mes
Company Overview
Citi is a leading global bank that offers a wide range of financial services to individuals, corporations, and governments.
Estimated Salary: $60,000 - $80,000 per year
Job Description
The Operations Support Specialist 4 is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
This role involves maintaining records and documentation, storing and retrieving records, performing account maintenance, imaging, and opening accounts in coordination with the Operations Core Team.
The Ops Support Specialist 4 also serves as a liaison between operations staff, relationship managers, project managers, custodians, and clients.
Responsibilities
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
- Conduct basic analysis and research as well as workflow management.
- Support an expansive array of products and services.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
Required Skills and Qualifications
- 1-3 years of relevant experience.
- Experience working in a business office or operational environment.
- Proficient computer and math skills with a focus on complex databases and spreadsheets.
- Demonstrates technical and administrative expertise.
- Consistently demonstrates attention to detail.
- Demonstrated knowledge of activities, policies, and procedures of a basic work area.
Benefits
Citi offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement savings plans and paid time off.
Others
This job requires a high school diploma or equivalent and proficiency in English. The ideal candidate will be able to communicate clearly and effectively, both verbally and in writing, and possess excellent analytical and problem-solving skills.
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