Operations Support Specialist

hace 2 meses


Xico, México Citi A tiempo completo
About the Role

The Operations Support Specialist 4 is an entry-level position that provides day-to-day operations support in alignment with Citi's operations support infrastructure and processes.

This role serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients. The specialist will follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.

Key Responsibilities
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
Requirements and Qualifications
  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education and Certifications
  • High School diploma or equivalent
Salary and Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Additionally, we provide benefits such as health insurance, retirement plans, and paid time off.

This job requires a resident schedule from Monday to Friday, 10am to 7pm. We are an equal opportunity employer and welcome applications from diverse candidates.



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