Shuttle Operations Manager

hace 1 semana


Xico, México Uber A tiempo completo
About the Role

Uber Shuttle is a daily commute product that offers a safe, reliable, and affordable transportation solution. With just a few taps and a short walk, riders can book a guaranteed seat on a commuter shuttle van or bus along fixed routes and pick-up stations. Currently, our operations span multiple regions, serving both business-to-consumer (B2C) and business-to-business (B2B) customers.

As we expand the Uber Shuttle experience to new markets, we are seeking a B2B Supply Manager to facilitate companies in addressing the challenge of returning to the office while providing riders with a convenient, dependable, and secure mode of transportation. Joining us means becoming a part of a startup initiative within an established organization, where your contributions will play a vital role in shaping the future of urban commuting.

Key Responsibilities
  • Supply Acquisition - Plan and acquire Uber Shuttle supply for the cities we operate in by working with existing and new fleet partners.
  • Fleet Partner Relationships - Develop and manage relationships with our current fleet partners and help them grow with Uber. Build and drive engagement through various channels.
  • Supply Cost Optimization - Work on strategies like cross-utilization, pricing improvements, etc. to reduce supply cost and drive profitability for the business.
  • Long-term Strategy - Develop a long-term strategy to add new supply to the market by working with fleet partners, fleet brokers, original equipment manufacturers (OEMs), and other industry stakeholders.
  • Problem Solving - Deep dive into our most challenging problems on Supply growth and retention and develop solutions through first-principle thinking & robust analysis.
  • Data Analysis - Keep tabs on the customer metrics and delve into the driver metrics that are associated to identify gaps, develop hypotheses, and use data to drive improvement.
Requirements
  • 3+ years of meaningful experience in the tech, logistics, or freight industries.
  • The ability to clearly communicate and present information to stakeholders across all levels of the business.
  • Strong business and operational acumen as well as critical problem-solving skills.
  • Proactive and creative solutions-driven approach, with a 'get it done' attitude.
  • Strong attention to detail and organizational skills.
  • SQL intermediate/advanced skills.
  • Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations.

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