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We are seeking a skilled Infrastructure Technology Specialist to join our team at Citi. The successful candidate will be responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.
Key Responsibilities- Technical Support: Provide expert technical support to ensure the smooth operation of our infrastructure systems, diagnosing and resolving problems through evaluative judgment, troubleshooting, and analysis.
- Data Management: Ensure the successful completion of data loads and batch processing, participating in testing activities, including the creation and execution of basic test scripts.
- Project Execution: Execute project plan tasks, participating in control activities, such as risk assessment, self-assessment, COB, audit, etc., and making recommendations for enhancements.
- Collaboration: Exchange ideas and information in a concise and clear manner, working effectively with virtual and in-person teams, and collaborating under pressure or to deadlines.
- Experience: 0-2 years of experience in a Technology Infrastructure role, preferably in data analysis, project management, or Agile methodology.
- Education: Bachelor's/University degree or equivalent experience.
- Skill Set: Excellent analytical and diagnostic skills, effective written and verbal communication skills, and proficiency in SQL/Mongo desirable.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary and BenefitsThe estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience. Citi offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
