Global Technical Support Specialist, Capital Markets Infrastructure
hace 1 mes
Adenza, a pioneering technology company in the financial services sector, offers a unique opportunity for a skilled technical professional to join our team as a Global Technical Support Specialist, Capital Markets Infrastructure. With headquarters in London and New York, Adenza serves over 60,000 users across the globe, including major financial institutions, broker-dealers, insurers, asset managers, and corporates.
The estimated salary for this role is between $80,000 and $120,000 per year, depending on experience and qualifications. This position is located in Mexico City, offering a great opportunity to work in a vibrant and diverse cultural setting.
**Job Description:**
This role involves providing day-to-day support to clients on Calypso infrastructure issues, working closely with Engineering teams to resolve complex problems, analyzing source code to identify root causes, and collaborating with Business Analysts to investigate bugs. Additionally, you will help maintain knowledge base articles, write test programs when required, and work directly with clients to resolve API-related issues.
**Required Skills and Qualifications:**
- Strong understanding of JVM performance tuning, garbage collection, thread dumps, and memory parameters
- Experience with Eclipse IDE and debugging knowledge
- Application profiling skills using Your kit, Java Visual VM, or other tools
- Familiarity with relational databases and SQL, including Sybase and/or Oracle
- Excellent analytical and problem-solving skills, attention to detail, and adherence to best practices
**Benefits:**
- A competitive salary range of $80,000 - $120,000 per year
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
- Access to cutting-edge technology and resources
**About Adenza:**
Adenza provides end-to-end trading, treasury, risk management, and regulatory compliance platforms delivered on-premise or on-cloud. We empower global financial institutions to streamline their operations with integrated front-to-back solutions, data management, and reporting. With over 60,000 users worldwide, we offer a single source of truth across the business.
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