Global Technical Support Specialist, Capital Markets Infrastructure

hace 1 semana


Ciudad de México, Ciudad de México Adenza A tiempo completo

Adenza, a pioneering technology company in the financial services sector, offers a unique opportunity for a skilled technical professional to join our team as a Global Technical Support Specialist, Capital Markets Infrastructure. With headquarters in London and New York, Adenza serves over 60,000 users across the globe, including major financial institutions, broker-dealers, insurers, asset managers, and corporates.

The estimated salary for this role is between $80,000 and $120,000 per year, depending on experience and qualifications. This position is located in Mexico City, offering a great opportunity to work in a vibrant and diverse cultural setting.

**Job Description:**

This role involves providing day-to-day support to clients on Calypso infrastructure issues, working closely with Engineering teams to resolve complex problems, analyzing source code to identify root causes, and collaborating with Business Analysts to investigate bugs. Additionally, you will help maintain knowledge base articles, write test programs when required, and work directly with clients to resolve API-related issues.

**Required Skills and Qualifications:**

  • Strong understanding of JVM performance tuning, garbage collection, thread dumps, and memory parameters
  • Experience with Eclipse IDE and debugging knowledge
  • Application profiling skills using Your kit, Java Visual VM, or other tools
  • Familiarity with relational databases and SQL, including Sybase and/or Oracle
  • Excellent analytical and problem-solving skills, attention to detail, and adherence to best practices

**Benefits:**

  • A competitive salary range of $80,000 - $120,000 per year
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • Access to cutting-edge technology and resources

**About Adenza:**

Adenza provides end-to-end trading, treasury, risk management, and regulatory compliance platforms delivered on-premise or on-cloud. We empower global financial institutions to streamline their operations with integrated front-to-back solutions, data management, and reporting. With over 60,000 users worldwide, we offer a single source of truth across the business.



  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    Role OverviewSequoia Connect is a next-generation service provider delivering excellence in IT, BPO, and consulting services. With a robust strategy, passionate teams, and a global culture rooted in innovation and automation, they empower clients to achieve operational excellence and customer delight.Their Digital offerings have helped clients take a...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    About UsSequoia Connect is a leading provider of automation-led services, delivering excellence in IT, BPO, and consulting. Our company culture is built on innovation, automation, and customer success.We empower our clients to achieve operational excellence through our industry-leading delivery model. Our focus lies in helping clients attain customer...


  • Ciudad de México, Ciudad de México Ust Global A tiempo completo

    Job Title: Network Infrastructure SpecialistAbout the Role:We are seeking a highly skilled Network Infrastructure Specialist to join our team at UST Global. As a Network Infrastructure Specialist, you will be responsible for designing, developing, and maintaining our corporate network environment.Key Responsibilities:Design and implement LANs, WANs, and...


  • Ciudad de México, Ciudad de México Capital Markets Gateway A tiempo completo

    About UsAt Capital Markets Gateway (CMG), we're revolutionizing the equity capital markets (ECM) with our cutting-edge technology platform. As a leading financial technology firm, we connect investors and underwriters through a neutral platform that delivers integrated ECM data and analytics, transparency, and workflow efficiencies.Our mission is to...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    About Sequoia ConnectSequoia Connect is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. Their robust strategies, passionate teams, and global culture rooted in innovation and automation drive their success.The company's Digital offerings have helped clients achieve operational...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    Our company, Sequoia Connect, is a leading provider of innovative IT and BPO services. We pride ourselves on delivering excellence through our robust strategies, passionate teams, and global culture rooted in innovation.We empower our clients to achieve operational excellence and customer delight through our digital offerings. Our focus lies on helping...


  • Ciudad de México, Ciudad de México Lyft A tiempo completo

    Job OverviewLyft is committed to improving people's lives with the world's best transportation. As a Technical Infrastructure Operations Specialist, you will be part of the InfraOps team that aims to provide top-notch developer support for infrastructure platforms and tooling.


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About the RoleCisco is a global leader in technology, and we are seeking an exceptional Infrastructure Technical Specialist to join our team. This is a unique opportunity for someone with a strong technical background and excellent problem-solving skills to work with a cutting-edge technology stack.Job SummaryWe are looking for a highly skilled and motivated...


  • Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completo

    Alia Integrando Talento is seeking a skilled Technical Support Specialist to join its team.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Your expertise in networking and security will be essential in resolving complex issues and ensuring the smooth operation of our cloud...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    Sequoia Connect is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.Our client's Digital offerings have helped clients achieve operational excellence and...


  • Ciudad de México, Ciudad de México Quattris Global Ltd A tiempo completo

    At Quattris Global Ltd, we are seeking a skilled IT Infrastructure Specialist to join our team in maintaining and troubleshooting our IT hardware infrastructure. This includes routers, switches, access points, firewalls, PCs, and printers.Key Responsibilities:Installation and maintenance of IT hardwareTroubleshooting and resolving technical issuesEnsuring...


  • Ciudad de México, Ciudad de México NTT DATA A tiempo completo

    Job OverviewNTT DATA Services is seeking a highly skilled Technical Support Specialist to join our team in CDMX, Ciudad de México (MX). As a key member of our team, you will be responsible for providing technical support and expertise to our clients.Key ResponsibilitiesProvide technical support and expertise to clientsCollaborate with cross-functional teams...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    OverviewSequoia Connect represents the connected world, offering innovative and customer-centric information technology experiences. They enable Enterprises, Associates, and Society to RiseTM by leveraging next-generation technologies.The company is one of the fastest-growing brands and among the top 7 IT service providers globally. They consistently emerge...


  • Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    We are seeking a highly skilled Senior Technical Support Specialist to join our team at Sequoia Connect. As a key member of our support team, you will be responsible for providing level 3 technical support for infrastructure issues, troubleshooting and resolving complex technical problems, and collaborating with internal teams to escalate and resolve...


  • Ciudad de México, Ciudad de México Advancio, Inc A tiempo completo

    Job Title: Technical Support Specialist for IT InfrastructureAbout the JobThis is a remote position.We are seeking a skilled and experienced IT specialist to join our team. As a vital member of our IT department, you will be responsible for providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT...


  • Ciudad de México, Ciudad de México solera A tiempo completo

    Who We AreSolera is a global leader in data and software services that transforms the vehicle lifecycle into a digital experience. We provide solutions to protect life's most important assets, forging a culture of innovation and teamwork.The RoleJoin our team as a Technical Application Support Specialist, working globally to support products worldwide....


  • Ciudad de México, Ciudad de México https:www.energyjobline.comsitemap A tiempo completo

    Infrastructure Support SpecialistCisco is seeking a dedicated individual to join their team as an Infrastructure Support Specialist. This role involves the upkeep and lifecycle management of the underlying Network, Compute, and Storage infrastructure that supports Webex solutions.The ideal candidate demonstrates an aptitude for learning new technologies and...


  • Ciudad de México, Ciudad de México Element Fleet Management A tiempo completo

    About the RoleWe are seeking a highly skilled Network Infrastructure Specialist to join our team at Element Fleet Management.This is a full-time position that requires a strong background in computer networking, infrastructure engineering, and technical support. As a Network Infrastructure Specialist, you will be responsible for setting up and maintaining...


  • Ciudad de México, Ciudad de México Snaphunt A tiempo completo

    The OpportunityWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Snaphunt. As a key member of our IT department, you will be responsible for providing technical support to our colleagues, diagnosing and troubleshooting technical problems, and managing and monitoring systems.The RoleAs a Technical Support...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México TechBiz Global GmbH A tiempo completo

    About TechBiz Global GmbHWe are seeking a highly skilled Cloud Support Specialist to join our team.As a Cloud Support Specialist, you will be responsible for managing support tickets using CRM tools, providing front-line technical support with exceptional customer service, and troubleshooting customer inquiries and questions.Key Responsibilities:Manage...