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hace 2 meses
We are seeking a highly skilled and bilingual individual to join our team as a Bilingual Call Center Agent. As a key member of our legal team, you will provide crucial administrative support to attorneys and deliver outstanding client service.
Responsibilities- Manage client phone calls and provide exceptional customer service.
- Assist with non-litigation legal documentation and scheduling appointments for U.S. attorneys.
- Draft, proofread, and handle legal documents with accuracy and attention to detail.
- Update clients and respond to inquiries in a timely and professional manner.
- Schedule appointments and generate leads to drive business growth.
- Fluent in English (B2 level or higher).
- Resident of Guadalajara or nearby areas.
- High School Diploma or bachelor's degree.
- At least 6 months of relevant experience.
- Basic computer skills (Microsoft Office).
- Legal knowledge (advantageous but not necessary).
- Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).
- Opportunities to increase earnings based on value added.
- Career growth within an American culture company, all while staying in Mexico.
- Numerous opportunities for career advancement.
- A vibrant and enjoyable work community.
- All legal benefits.
- 5,000 pesos referral bonus.
- Fixed 8-hour shifts, Monday to Friday.
- Fully paid, effective training.
Please submit your resume in English, along with the required documents (RFC, Proof of Address, Valid Official ID, CURP, and NSS).
