Customer Service Representative

hace 4 semanas


Guadalajara, Jalisco, México Hrpv Human Resources Puerto Vallarta A tiempo completo

**Vacante para la empresa HRPV Human Resources Puerto Vallarta**

**This position is ON-SITE.**

**We are seeking a highly skilled and bilingual Customer Service Representative to join our team.**

**Key Responsibilities:**

• Provide exceptional customer service to clients in a fully bilingual environment.

• Develop and maintain strong relationships with clients through effective communication and problem-solving skills.

• Collaborate with the team to achieve sales and customer satisfaction goals.

• Stay up-to-date with product knowledge and industry trends to provide informed solutions to clients.

• Participate in ongoing training and development to improve skills and performance.

**Requirements:**

• B2-C2 English proficiency.

• Excellent verbal and written communication skills.

• Prior experience in a customer service role is a plus.

• Familiarity with CRM systems preferred.

• Proficiency in Microsoft Office.

**Benefits:**

• Competitive salary of 13,000 MXN to 15,000 MXN after taxes, depending on skills and English proficiency.

• Full Mexican law benefits (IMSS, paid vacations, Christmas bonus).

• Therapist support through monthly mental health sessions is available.

• Salary increases based on performance.

• Discounts at cafes, gyms, spas, and more.

• Monday to Friday schedule with a fixed 8-hour shift.

• 100% paid training from day one.

• Excellent growth opportunities.

**Please have these documents ready to speed up your process:**

• RFC (Constancia Fiscal 2024)

• Proof of address

• Valid official identification

• CURP

• NSS (No. IMSS)

**Nível de educación deseada:** Media Superior

**Nível de experiência deseada:** Nível Inicial

**Función departamental:** Atención al cliente

**Industria:** Servicios Jurídicos / Leyes y Derecho



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