Export Operations Manager
hace 8 horas
Job Title: Exports Team Lead
Job Purpose: As a key member of the Marken team, the Exports Team Lead will oversee the efficient movement of goods and services from one place to another. This role requires strong leadership and coordination skills to ensure seamless day-to-day operations, effective team management, and close collaboration with other departments to drive overall business performance.
Main Responsibilities:
- Develop and implement strategies to ensure even workload distribution among staff, manage scheduling, facilitate training, and ensure correct system utilization.
- Set team goals and objectives, provide regular performance feedback, and coach team members as needed.
- Coordinate daily material ordering, reception, stock management, and warehousing activities.
- Proactively communicate with internal departments on material delays, stock distribution, and deviations.
- Confirm shipment readiness and obtain Master Airway Bill instructions.
- Notify discrepancies to relevant departments and update Maestro accordingly.
- Optimize shipment routing and condition shipments as required.
- Coordinate with Dispatch for drop-off to airlines and update Maestro with departures.
- Monitor export flow charts and ensure adequate shipment validity.
Requirements:
- Bachelor's Degree and minimum 3 years' experience in a related field.
- Experience with exports recovery, domestic transfers, and liaising with customs brokers.
- Air freight and freight forwarding experience, with knowledge of IATA regulations.
- Intermediate Microsoft Office skills and fluency in English.
- Excellent communication, teamwork, and problem-solving skills.
- Flexibility in working hours, including overnight and weekend availability.
About Marken: As a wholly owned subsidiary of UPS and a critical part of UPS Healthcare, Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide. We support cell and gene therapy logistics services from clinical to commercial, while maintaining a leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments, and biological kit production.
Mission Statement: Moving Our World Forward by Delivering What Matters.
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