IT Service Delivery Expert
hace 6 días
**Role Overview:**
We are looking for an experienced IT Service Delivery Expert to join our team in Mexico. In this role, you will be responsible for ensuring the smooth delivery of our IT services to internal stakeholders and clients.
**Key Responsibilities:**
- Investigate and resolve technical issues related to application development, database management, and infrastructure.
- Develop and maintain technical documentation and knowledge base articles.
- Collaborate with cross-functional teams to identify and implement process improvements.
**Requirements:**
- Bachelor's degree in Computer Science or related field.
- Minimum 3 years of experience in IT service delivery, preferably in a banking or financial services industry.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
**What We Offer:**
- A competitive compensation package.
- Opportunities for career growth and professional development.
- A dynamic and collaborative work environment.
-
IT Service Delivery Expert
hace 7 días
Ciudad de México, Ciudad de México Milestone Technologies, Inc. A tiempo completoJob DescriptionWe're seeking an experienced IT Service Delivery Expert to join our team at Milestone Technologies, Inc. As a key member of our IT Help Desk Operations team, you'll be responsible for delivering high-quality technical and non-technical support to our internal users.The ideal candidate will have a strong background in IT service management,...
-
Global IT Service Delivery Expert
hace 7 días
Ciudad de México, Ciudad de México Iron Mountain A tiempo completoAbout the Role:The Global IT Service Delivery Expert will play a crucial role in ensuring the successful delivery of IT services to our customers. You will be responsible for developing and implementing change management processes, leading CAB meetings, and mitigating change risks.Key Responsibilities:CAB Leadership: Manage global CAB meetings, including...
-
IT Service Delivery Expert
hace 1 día
Ciudad de México, Ciudad de México Sita Switzerland Sarl A tiempo completoWe are seeking an experienced IT Service Delivery Expert to join our team at SITA. As a Technical Field Operations Specialist, you will play a critical role in delivering service operations activities according to SITA standards and procedures.**Job Summary:**The successful candidate will be responsible for providing service operations support to internal...
-
IT Service Management Expert
hace 3 horas
Ciudad de México, Ciudad de México Cognizant A tiempo completoCognizant is looking for a seasoned IT Service Management expert to join our team. As a Technical Lead, you will play a key role in driving technical excellence and contributing to impactful projects in the Payer domain.The ideal candidate will have a deep understanding of IT Service Management, ProC PL/SQL, Shell scripting, Oracle, C, Unix, and C++. The...
-
IT Service Delivery Director
hace 14 horas
Ciudad de México, Ciudad de México EPAM Systems A tiempo completoAbout the OpportunityWe are seeking a Director of IT Service Delivery to join our team. As a seasoned professional with a solid history in service delivery, project, and program management, you will be responsible for leading the management of programs, projects, and organizational units involving over 100 FTEs.This role requires a strategic and visionary...
-
IT Service Delivery Manager
hace 2 horas
Ciudad de México, Ciudad de México FIS A tiempo completoSenior IT ProfessionalWe are seeking a Senior IT Professional to join our team as an IT Service Delivery Manager. This role will involve managing the delivery of IT services, including monitoring system maintenance, incident management, and problem resolution.Main Responsibilities:Oversee the delivery of IT services;Ensure timely remediation of issues within...
-
IT Service Delivery Manager
hace 14 horas
Ciudad de México, Ciudad de México EPAM Systems A tiempo completoJob Description:We are seeking an exceptional Director, Service Delivery Management to lead our remote team operations. This critical senior role involves full oversight of all service delivery components within an IT environment. The ideal candidate will be a strategic leader skilled at launching and guiding delivery initiatives from inception to...
-
Hybrid IT Service Delivery Lead
hace 4 días
Ciudad de México, Ciudad de México Damco Spain SL A tiempo completoRole Description:We are seeking a seasoned professional to join our team as a Hybrid IT Service Delivery Lead. This role will be based in Mexico City and will report directly to the Head of Operations.The ideal candidate will have a strong background in hybrid IT service delivery, service management, and incident resolution. They will be responsible for...
-
IT Service Delivery Professional
hace 7 días
Ciudad de México, Ciudad de México Amazon A tiempo completoJob OverviewThis is an excellent opportunity to join Amazon as an IT Service Delivery Professional. As an Operations Engineer II, you will be responsible for delivering technical support and infrastructure services to our clients.
-
IT Service Management Professional
hace 4 días
Ciudad de México, Ciudad de México Cognizant A tiempo completoJob Summary:We're seeking a highly skilled Technical Lead to join our team in Cognizant. As an expert in IT Service Management, you will lead the design and development of technical solutions using ProC, PL/SQL, Shell scripting, Oracle, C, Unix, and C++.Your primary responsibility will be to oversee the implementation of IT Service Management processes,...
-
IT Service Delivery Manager
hace 7 días
Ciudad de México, Ciudad de México Inviso A tiempo completoWe are seeking a highly skilled Technical Consultant to join our team at Inviso. As a key member of our Microsoft Consulting Group, you will play a critical role in delivering cloud migration services to customers.The ideal candidate will have a strong background in IT service delivery, project management, and cloud computing. They will be able to...
-
Technical Service Delivery Expert
hace 7 días
Ecatepec de Morelos, México Emerson A tiempo completoEmerson is seeking a talented Technical Service Delivery Expert to join our team in LATAM. The successful candidate will be responsible for providing technical support and guidance to users, maintaining and ensuring relevant IT documentation is up-to-date, and supporting and maintaining IT infrastructure security to align with Emerson's security...
-
Service Delivery Expert
hace 6 días
Ciudad de México, Ciudad de México Cognizant A tiempo completoWe are seeking a Technical Lead with 6 to 8 years of experience in IT Service Management, ProC, PL/SQL, Shell scripting, Oracle, C, Unix, and C++.The ideal candidate will have domain expertise in Payer and be able to drive technical excellence and contribute to impactful projects.Job DescriptionThis role involves leading technical solutions, implementing IT...
-
IT Service Delivery Professional
hace 14 horas
Ciudad de México, Ciudad de México JumpCloud A tiempo completoJob SummaryWe are seeking an experienced IT professional to join our team as an IT Service Delivery Professional. In this role, you will be responsible for delivering high-quality IT services to our customers and ensuring their satisfaction.Your responsibilities will include:Delivering high-quality IT services to our customersEnsuring customer...
-
Digital Delivery Expert
hace 4 días
Ciudad de México, Ciudad de México Avature A tiempo completoThe ideal candidate will have a strong background in IT service management and a passion for delivering exceptional results. As an IT Service Improvement Specialist, you will work closely with clients to identify areas for improvement and develop strategies to enhance their IT service delivery.About Our TeamWe are a team of experienced professionals...
-
Service Delivery Expert
hace 3 horas
Ciudad de México, Ciudad de México DrBalcony A tiempo completoAbout DrBalconyWe aim to revolutionize the way buildings are inspected and maintained through innovative technology and expert service delivery.We're looking for an experienced Intermediate Product Manager to join our team and help us optimize our workflows, improve project visibility, and scale our service model.This is an excellent opportunity for someone...
-
IT Service Delivery Engineer
hace 2 días
Ciudad de México, Ciudad de México Insulet Corporation A tiempo completoInsulet Corporation is a leader in the development of innovative medical devices. We are seeking a skilled IT professional to join our team as a Help Desk Manager. In this role, you will be responsible for managing the day-to-day operations of the help desk, including providing technical support to users, resolving hardware and software issues, and...
-
Director, Service Delivery Management
hace 2 semanas
Ciudad de México, Ciudad de México EPAM Systems A tiempo completoEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...
-
Service Delivery Expert
hace 14 horas
Ciudad de México, Ciudad de México Fortra A tiempo completoFortra's Service Delivery Expert will provide world-class support to existing and potential customers by utilizing their technical aptitude, problem-solving abilities, and customer relationship skills.Key ResponsibilitiesProvide triage support for all products in the Fortra portfolio to eliminate hold times and deliver an optimal customer experience.Take...
-
Service Delivery Expert
hace 1 semana
Ciudad de México, Ciudad de México Playmobil Mexico A tiempo completoWe are seeking an experienced Service Delivery Expert to join our team at Playmobil Mexico. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.As the primary point of contact for B2C clients, you will work closely with the Sales department and...