IT Service Delivery Expert

hace 6 días


Ciudad de México, Ciudad de México Capgemini A tiempo completo

**Role Overview:**

We are looking for an experienced IT Service Delivery Expert to join our team in Mexico. In this role, you will be responsible for ensuring the smooth delivery of our IT services to internal stakeholders and clients.

**Key Responsibilities:**

  • Investigate and resolve technical issues related to application development, database management, and infrastructure.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with cross-functional teams to identify and implement process improvements.

**Requirements:**

  • Bachelor's degree in Computer Science or related field.
  • Minimum 3 years of experience in IT service delivery, preferably in a banking or financial services industry.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

**What We Offer:**

  • A competitive compensation package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.


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