Service Delivery Expert
hace 2 semanas
We are seeking a Technical Lead with 6 to 8 years of experience in IT Service Management, ProC, PL/SQL, Shell scripting, Oracle, C, Unix, and C++.
The ideal candidate will have domain expertise in Payer and be able to drive technical excellence and contribute to impactful projects.
Job Description
This role involves leading technical solutions, implementing IT Service Management processes, and providing technical guidance and support to team members.
Responsibilities:
- Lead the design and development of technical solutions using ProC, PL/SQL, Shell scripting, Oracle, C, Unix, and C++.
- Oversee the implementation of IT Service Management processes to ensure efficient service delivery.
- Provide technical guidance and support to team members to foster a collaborative and productive environment.
- Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
- Develop and maintain technical documentation to support system architecture and design.
- Conduct code reviews to ensure adherence to best practices and coding standards.
- Troubleshoot and resolve complex technical issues to minimize downtime and ensure system reliability.
- Implement continuous improvement initiatives to enhance system performance and scalability.
- Monitor system performance and provide recommendations for optimization.
- Ensure compliance with industry standards and regulatory requirements within the Payer domain.
- Participate in project planning and provide accurate estimates for development tasks.
- Communicate effectively with stakeholders to provide project updates and address any concerns.
- Mentor junior developers to enhance their technical skills and knowledge.
Skills and Qualifications
We are looking for a highly skilled Technical Lead who has strong experience in IT Service Management, ProC, PL/SQL, Shell scripting, Oracle, C, Unix, and C++. The ideal candidate should have domain expertise in Payer and excellent problem-solving skills to address complex technical challenges.
Why Join Us?
Cognizant offers a highly competitive benefits and salary package. We are committed to respecting human rights and building a better future by helping our minds and the environment. We invest in people and their wellbeing, creating conditions for everyone to thrive.
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