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Strategic Operations Manager

hace 1 mes


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Operations Team Lead Role

The Operations Team Lead plays a pivotal role in the success of our organization, ensuring seamless operations across multiple sites. This position requires a strong leader who can manage and develop high-performing teams, drive continuous improvement, and make data-driven decisions.

  • Manage and oversee a team of operations staff located across multiple sites.
  • Develop and implement operational strategies, policies, and procedures to drive continuous improvement.
  • Monitor team performance, set goals, and provide coaching and mentorship to drive professional development.
  • Coordinate cross-functional projects and initiatives involving the operations team.
  • Identify and resolve operational issues, bottlenecks, and process inefficiencies.
  • Analyze metrics and KPIs to identify opportunities for optimization and make data-driven decisions.
  • Collaborate with other department leads to ensure alignment and integration of operations.
  • Communicate progress, challenges, and recommendations to senior management.
  • Foster a positive, productive, and engaged team culture.

Requirements:

  • 5+ years of experience in an operations leadership role.
  • Bachelor's degree in Business, Operations Management, or a related field.
  • Proven experience managing and developing high-performing teams.
  • Strong problem-solving, critical thinking, and decision-making skills.
  • Excellent verbal and written communication abilities.
  • Proficient in data analysis and process improvement methodologies.
  • Experience working in a dynamic, cross-functional environment.
  • Ability to thrive in a fast-paced, deadline-driven environment.

About the Team:

The Operations Team Lead works closely with other department leads to ensure seamless operations across multiple sites. This role requires a strong leader who can manage and develop high-performing teams, drive continuous improvement, and make data-driven decisions.