Kronos WFD Senior Associate Consultant

hace 1 día


Ciudad de México, Ciudad de México Infosys Mexico A tiempo completo

Job Title: Kronos WFD Sr Associate Consultant

About the Role:

We are seeking a highly skilled Kronos WFD Sr Associate Consultant to join our team at Infosys Mexico. As a key member of our implementation and support team, you will be responsible for configuring and testing WFM solutions in upgrade/implementation projects, handling L1/L2 level incident and problem management activities in Prod Support projects, and daily interfacing with Team Lead to ensure program success.

Key Responsibilities:

  • Configure and test WFM solutions in upgrade/implementation projects
  • Handle L1/L2 level incident and problem management activities in Prod Support projects
  • Daily interface with Team Lead to ensure program success

Requirements:

  • 4+ years of experience in Implementation, Development and/or Production Support projects related to Kronos/UKG - WFC/WFD/Pro WFM products
  • Experience in at least 1 implementation, upgrade, or support project in WFD/WFC
  • Hands-on experience in configuration of Kronos/UKG modules - Timekeeping, Advanced Scheduling, Forecasting, Accruals, Attendance, and Activities modules
  • Ability to work with teams (internal and external) and provide work status to Lead
  • Ability to learn new modules and quickly scale up for new tasks in the WFM space
  • Full bilingual (English/Spanish)
  • Excellent Analytical and Communication skills
  • Experience doing Kronos Implementations and/or Rollouts
  • Any other Kronos Knowledge like Absences
  • Experience in working with offshore teams to provide seamless support to clients

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

EOE / Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity / National Origin



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