Sustainability Associate

hace 2 semanas

Xico, México Elevate A tiempo completo

**Role Overview**

LRQA Sustainability is seeking a dynamic and instinctive individual to support clients' social compliance, sustainability programs, and ESG needs.

This is an excellent opportunity for an entrepreneurial individual to join a rapidly growing and successful business that is disrupting traditional approaches to sustainability, responsible sourcing, and supply chain management.

The Sustainability Associate will be instrumental in supporting our existing relationships with US-based brand and retail clients.

**Key Responsibilities:**

  • Closely monitor progress of all assessment services for specific clients on a daily basis, identify potential risks of delay, and follow up proactively with internal teams and clients to address the risk.
  • Serve as liaison between clients and Operations to ensure instructions reflect client requirements and ensure that client expectations can be met.
  • Evaluate and escalate to clients in a timely manner for delay processes and collaborate with related teams for corrective action plans.
  • Maintain and provide the most updated tracking reports/records to specific clients on a regular basis.
  • Proactively work with the account manager to support client assessment needs, including pilot and official launch of new/expanded services.
  • Respond to client's technical questions on assessment services and service delivery of all assessment services.
  • Collect related data and prepare quarterly KPI reports for specific clients.
  • Carry out specific, client-related tasks where relevant that do not fit into normal operational delivery.
  • Support with the onboarding process for clients as needed.
  • Other CS-related activities (meetings, events, etc.).

**Requirements:**

  • Bachelor's degree and 4+ years of experience, with at least 2 years of experience in the Ethical Sourcing/Labor Compliance arena either for a brand/retailer or service provider.
  • Experience of working in a client-facing commercial environment, including KPI and reporting.
  • Excellent communication skills in both written and verbal English.
  • Well-organized and detail-oriented.
  • Strong sense of responsibility and teamwork.
  • Global experience and/or experience working in a global operating environment a plus.
  • High level of integrity and honesty.

**About LRQA:**

LRQA is the global market leader in ESG, sustainability, and supply-chain solutions. We design, build, and manage data-driven, sustainability-linked programs with assessment, advisory, program management, and analytics solutions.

We offer a unique opportunity to work on real issues that span the globe and positively impact people, communities, and the planet.

Our clients include many of the world's leading companies across all sectors, including consumer goods, retail, food/agriculture, electronics, renewable energy, and electric vehicles.

At LRQA, we focus on developing an enabling environment. One in which our people can flourish and succeed, by delivering insightful and innovative solutions to our clients while remaining knowledgeable and good partners.

We value diversity in our workforce and foster an environment that promotes inclusion, recognizing the organizational capability and business performance that diversity brings.

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