Hotel Operations Supervisor

hace 3 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

**Key Responsibilities**

We are seeking a skilled Hotel Operations Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring exceptional guest service and managing the day-to-day operations of the hotel.

**Responsibilities Include:**

  • Managing the front desk and guest services teams to deliver exceptional guest experiences
  • Completing designated cashier and closing reports in the computer system
  • Reviewing shift logs and documenting pertinent information in logbooks
  • Contacting relevant teams to resolve guest issues
  • Processing guest check-ins and check-outs
  • Assisting with training, evaluating, and motivating team members
  • Ensuring adherence to quality expectations and standards

Requirements:

We are looking for a highly motivated and experienced Hotel Operations Supervisor who possesses excellent communication and leadership skills. The ideal candidate will have at least 1 year of related work experience and a high school diploma or equivalent.

About Marriott International:

At Marriott International, we are passionate about delivering exceptional guest experiences and creating memorable moments for our guests. We are committed to providing a safe and inclusive work environment for our employees and strive to be a leader in the hospitality industry.


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