Hotel Operations Supervisor
hace 3 semanas
**Key Responsibilities**
We are seeking a skilled Hotel Operations Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring exceptional guest service and managing the day-to-day operations of the hotel.
**Responsibilities Include:**
- Managing the front desk and guest services teams to deliver exceptional guest experiences
- Completing designated cashier and closing reports in the computer system
- Reviewing shift logs and documenting pertinent information in logbooks
- Contacting relevant teams to resolve guest issues
- Processing guest check-ins and check-outs
- Assisting with training, evaluating, and motivating team members
- Ensuring adherence to quality expectations and standards
Requirements:
We are looking for a highly motivated and experienced Hotel Operations Supervisor who possesses excellent communication and leadership skills. The ideal candidate will have at least 1 year of related work experience and a high school diploma or equivalent.
About Marriott International:
At Marriott International, we are passionate about delivering exceptional guest experiences and creating memorable moments for our guests. We are committed to providing a safe and inclusive work environment for our employees and strive to be a leader in the hospitality industry.
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