Operations Supervisor
hace 6 días
We are seeking a highly skilled and experienced Operations Supervisor to join our team at AC Hotel Queretaro Antea. As an Operations Supervisor, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest service, and leading a team of dedicated employees.
Key Responsibilities- Manage and coordinate the daily operations of the hotel, including front desk, housekeeping, and maintenance.
- Provide exceptional guest service, responding to guest requests and resolving any issues in a timely and professional manner.
- Lead and motivate a team of employees, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
- Monitor and control hotel expenses, ensuring that they are within budget and that all financial transactions are accurate and up-to-date.
- Collaborate with other departments, such as sales and marketing, to promote the hotel and increase revenue.
- 2+ years of experience in hotel operations, preferably in a supervisory role.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Proficiency in Microsoft Office, with experience using hotel management software a plus.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Operations Supervisor looking for a new challenge, we encourage you to apply.
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