Fabricair IT Support Specialist

hace 11 horas


León de los Aldama, Guanajuato, México Fabricair A tiempo completo

At Fabricair, we are at the forefront of technological advancements. As an IT Support Specialist, you will play a crucial role in fostering our company's market expansion through strategic innovations and maintaining paramount network security.

This exciting opportunity is perfect for a highly motivated and skilled professional who excels in a fast-paced, collaborative environment and is passionate about driving technological growth.

The role is essential in enhancing our technological capabilities, supporting our continuous growth in Canada, USA, and Mexico, and ensuring the security and efficiency of our IT infrastructure.

Your Key Responsibilities:

  • Assist in the management and maintenance of our IT infrastructure, including network configuration, server deployment, and security management.
  • Provide technical support to employees, resolving issues related to hardware, software, and networking.
  • Conduct regular system tests and ensure continuous monitoring of network security.
  • Prepare and document standard operating procedures and protocols.
  • Manage backup and recovery processes and implement disaster recovery plans.
  • Stay updated on the latest developments in IT technology and security trends.

About You:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2-3 years of experience working as an IT Support Specialist with hands-on experience.
  • Proficiency in troubleshooting Windows 10/11, Office 365, Printer software/hardware, and network issues.
  • Interest in expanding knowledge about different areas related to supporting FabricAir IT.
  • Ability to perform basic diagnostics to identify problems.
  • Understanding of Active Directory (knowledge of Azure AD is advantageous).
  • Experience with service desk systems (experience with Freshservice preferred).
  • Strong problem-solving skills and the ability to work independently or as part of a team.
  • Excellent skills in English and Spanish.

We estimate the salary for this position to be around $60,000-$80,000 per year, depending on experience and qualifications.

About Our Company:

Fabricair is a globally recognized company dedicated to driving innovation and excellence. We offer a nurturing and supportive work environment where your contributions are recognized and valued.

What We Offer:

  • A competitive salary range of $60,000-$80,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and collaborative work environment.
  • The chance to work on interesting challenges and further develop your skills.

Join our team and be part of a vibrant community that is shaping the future of technology.


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