Senior Billing Analyst

hace 4 semanas


Ciudad de México, Ciudad de México Webflow A tiempo completo
About the Role

We are seeking a Senior Billing Analyst to join our team at Webflow. As a Senior Billing Analyst, you will play a critical role in streamlining our billing processes and ensuring financial accuracy.

Key Responsibilities:

  • Participate in the customer billing process, including creating/sending invoices to customers, resolving customer payment disputes, and keeping track of customer agreements and invoices.
  • Take charge of the collections process, including applying payments received in Stripe and Netsuite and managing communications with customers to ensure that past due balances are paid.
  • Own the customer onboarding process, including filling out customer vendor forms and setting up and maintaining customer portal accounts.
  • Partner with cross-functional teams to be a point of contact regarding billing questions.
  • Streamline the AR process through process improvements and automation.

About You:

You will thrive as a Senior Billing Analyst if you have:

  • Accounts Receivable experience with knowledge in invoicing, applying payments, and performing month-end procedures.
  • Experience with Netsuite, Stripe, Salesforce CPQ, Avalara, Anrok, Bill.com, Coupa, and other billing platforms.
  • Accustomed to managing a large transaction volume.
  • Experienced working in an environment where processes and procedures are being developed.
  • Detail-oriented individual with a high sense of urgency and exceptional organizational skills.
  • Business-level fluency to read, write, and speak in English.

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